Hospitality & Care Services Specialist

Opal Aged Care; Melbourne; On-site; AUD 30,307 - 41,328; Full time

Benefits offered by this job

Weekend penalties for weekends

12% superannuation

Paid parental leave

Referral bonus $5,000

Job summary

Opal HealthCare in Coburg North is seeking a versatile General Services Officer to support our hospitality team across dining, cleaning and laundry. You will rotate between roles to provide warm, resident‑centred service and ensure comfort across the community.

Successful candidates bring a friendly, reliable approach, good communication and a willingness to learn. Training is provided, and you’ll join a values‑led organisation committed to care excellence.

Responsibilities

• Food Service: deliver meals and attend to resident preferences.
• Housekeeping: keep rooms and areas clean and safe.
• Laundry: manage residents' laundry with care.
• Work as part of a supportive team to ensure a positive experience for all residents.
• Follow safety, infection control protocols.

Skills

Hospitality

Customer service

Communication

Reliability

Job description

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a versatile and caringGeneral Services Officer to join our hospitality team at Coburg North Villa Care Community.In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Location: Coburg North Villa Care Community, Coburg North
• Employment Type:Permanent full-time, part-time or casual roles available
• Remuneration:Hourly rate (DOE)
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

Varied & meaningful work— No two days are the same; support our community in three essential areas
Career development— Access our Opal HealthCare Academy to grow your skills
Supportive team— Join a values-led environment where you are valued
Paid parental leave— Industry-leading policy
$5,000 referral bonusesfor bringing a friend onboard
Sector-leading systems— The tools to help you succeed

What You'll Do:

Food Service:Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• Police check
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply nowto become an essential part of our care community with Opal HealthCare.