Hospitality Services Officer

Opal HealthCare; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Penalty rates on weekends & public hol

12% superannuation

Paid parental leave

$5,000 referral bonuses

Job summary

Opal HealthCare is seeking a General Services Officer at Narrabeen Glades Care Community in Sydney's Northern Beaches. You will contribute to a warm, welcoming home by delivering hospitality, cleaning and laundry services with care.

Join a values-led organisation offering flexible work, career growth and a supportive team. Training is provided, with weekend/public holiday penalty rates and generous superannuation benefits.

Qualifications

• Experience in hospitality, cleaning, or customer service is beneficial, but not essential - training provided.
• Willingness to complete pre-employment medical and NDIS Worker Screening Check.
• Good communication and a friendly, professional manner.

Responsibilities

• Food service: deliver outstanding customer service in dining areas and cater to resident preferences.
• Housekeeping: keep resident rooms and community areas clean, safe and welcoming.
• Laundry: manage residents' personal laundry with care and respect.
• Work as part of a supportive team to ensure a positive resident experience.
• Follow strict safety, sanitary and infection control protocols.

Skills

Hospitality

Cleaning

Customer service

Job description

\"At Opal HealthCare, we know that companies don’t succeed, people do.\"Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

Narrabeen Glades Care Community, located in the heart of Sydney's Northern Beaches. As a General Services Officer, you'll help create a warm, welcoming and comfortable home for our residents through hospitality, cleaning and laundry services while enjoying flexible work, career growth opportunities and a supportive team environment.

Whether you're seeking a new challenge, returning to the workforce, or looking to build a career in aged care, we'd love to hear from you.

What's on Offer:

• Location: Narrabeen GladesCare Community, Warriewood
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work - No two days are the same; support our community in three essential areas
• Career development - Access our Opal HealthCare Academy to grow your skills
• Supportive team - Join a values-led environment where you are valued
• Paid parental leave - Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems - The tools to help you succeed

What You'll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry:Provide a essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential - we will train the right person

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.