Hospital Receptionist – Patient Services & Front Desk

Norwest Private Hospital; Geehi; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Supportive team environment

Leading private hospital

Ongoing learning & development

Convenient Bella Vista location

Healthscope network

Job summary

Norwest Private Hospital in Sydney's North West corridor is seeking friendly Receptionists to join our Administration team on a casual basis. You will be the first point of contact for patients, visitors and staff, delivering a welcoming and efficient service in a busy hospital environment.

As a Receptionist, you will manage phone, email and face-to-face inquiries, support admissions and provide clerical assistance while maintaining confidentiality and a positive, collaborative team culture.

Qualifications

• Flexibility to work across a rotating roster.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Ability to work effectively both independently and within a team.
• Previous experience in a hospital, medical practice or healthcare setting.
• Knowledge of private health insurance and patient eligibility processes.
• Understanding of medical terminology.
• Previous administration or reception experience in a fast‑paced environment.

Responsibilities

• Deliver outstanding customer service to patients, visitors, doctors and staff
• Manage phone, email and face-to-face enquiries professionally and efficiently
• Welcome patients and visitors, ensuring a positive first impression of the hospital
• Support patient admissions and administrative processes
• Provide clerical and administrative assistance to the wider Admissions and Reception team
• Ensure information is handled accurately and confidentially
• Contribute to a positive, collaborative team culture

Skills

Verbal communication

Written communication

Time management

Organisational skills

Teamwork

Job description

Norwest Private Hospital in Sydney's North West corridor is seeking friendly Receptionists to join our Administration team on a casual basis. You will be the first point of contact for patients, visitors and staff, delivering a welcoming and efficient service in a busy hospital environment.

As a Receptionist, you will manage phone, email and face-to-face inquiries, support admissions and provide clerical assistance while maintaining confidentiality and a positive, collaborative team culture.