Hospital Frontline Customer Care Officer (Casual)

Health; Adelaide; On-site; AUD 52,000 - 70,000; Part time

Job summary

Central Adelaide Local Health Network (CALHN) invites applications for a Customer Service Officer casual role based in Adelaide. You will greet callers on the Switchboard and Enquiries Desk, delivering high‑quality front-line service in a fast-paced hospital setting.

Reporting to the Administration Coordinator, you will coordinate messages, respond to emergencies, and support safe, confidential patient and staff interactions across CALHN sites.

Responsibilities

• Welcome callers on the Switchboard and Enquiries Desk, delivering high-quality front-line service in a fast-paced hospital setting.
• Coordinate messages, respond to emergencies, and support safe, confidential patient and staff interactions across CALHN sites.

Job description

Central Adelaide Local Health Network (CALHN) is seeking a Customer Service Officer for the casual pool in Adelaide. You will be the welcoming face on the Switchboard and Enquiries Desk, handling enquiries and delivering high-quality front-line service in a fast-paced hospital setting.

Reporting to the Administration Coordinator, you will coordinate messages, respond to emergencies, and support safe, confidential patient and staff interactions across CALHN sites.

Hospital Frontline Customer Care Officer (Casual) Adelaide, SA, AU