Hospital Administration

NSW Health; Corowa; On-site; AUD 74,000 - 76,000; Part time

Job summary

NSW Health in Corowa is seeking an Administrative Officer to provide clerical support to the manager and team, ensuring the smooth operation of the facility.

You will manage customer service, schedule appointments, process records, and use MS Office tools to support admissions, transfers and daily tasks within a busy health service.

This role requires teamwork, good communication, attention to privacy, and a proactive approach to improving local processes.

Qualifications

• Experience in a similar support role in a complex organisation.
• Ability to manage work priorities and meet tasks in a busy area.
• Effective communication with a wide range of stakeholders.
• Strong computer skills with MS Windows applications and email systems.
• Commitment to patient privacy and confidentiality.
• Ability to work under broad supervision.

Responsibilities

• Provide high-quality customer service to patients, employees and the public.
• Fleet management for MLHD vehicles.
• Assist with admissions, transfers and discharges; manage records.
• Utilise MS Office applications to support the department.
• Plan and prepare appointments; coordinate scheduling.
• Support quality improvement and collaborative multidisciplinary work.
• Complete a range of clerical tasks and respond to enquiries.

Skills

Customer service

Microsoft Office

Communication

Confidentiality

Tools

Excel

MS Teams

Record keeping

Job description

Position Classification: Admin Off Level 3
Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Employment Type: Permanent Part Time / Casual (Job Share/ considered)
Hours Per Week: Up to 32
Location: Corowa
Closing Date: 18 October 2026

About the Role

The role provides administration and clerical support to the manager and team, within a range of settings as part of the administration team to facilitate smooth operation of the facility.

Key Accountabilities

• Provide high-quality customer service to patients, employees and members of the public.
• Fleet Management MLHD vehicles.
• Ensuring a respectful and helpful response is provided to all face-to-face and telephone enquiries, facilitating timely access to people and services of the health service.
• Completing a range of operational, clerical and administrative tasks utilising the MS Suite of applications, including Excel and Teams to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, record keeping, managing postal and other correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Providing assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team.
• Supporting the manager and team with quality activities to ensure ongoing improvement in local processes.
• Planning and preparing of appointments.
• Communicate clearly with the team leader daily.
• Performing according to established work practices and procedures.
• Working under general instruction and broad supervision.
• Work collaboratively with the multidisciplinary team demonstrating flexibility, initiative and a commitment to customer service excellence.
• Aged Care Check

Selection Criteria

• Experience working in a similar support role in a complex organisation, as an effective team member.
• Ability to make good decisions about work priorities and achieve key tasks effectively in a busy work area.
• Ability to communicate effectively with a wide range of stakeholders. This includes attention to detail when communicating with managers, colleagues and members of the public.
• Demonstrated high level computer skills, including proficiency with Microsoft and Windows based applications, email systems, and/or other information and record keeping systems.
• Understanding of, and commitment to, providing an excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and able to work under broad supervision.

MLHD welcomes applications from people of all ages, genders, sexual orientations, cultural backgrounds and abilities, and is committed to being a Child Safe organisation.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability and people from culturally and linguistically diverse backgrounds.

Stepping Up aims to assist Aboriginal applicants understand how to apply for roles within NSW Health. For more information, please visit steppingup.health.nsw.gov.au

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined intheNSW Health OASV Policy(Page 11).You will be required to complete theOASV Undertaking/ Declaration FormandTB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.