Home Care Scheduler — Elevate Client-Centred Rostering

RSL LifeCare Limited; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Staff discounts via Maxxia Rewards

Fitness Passport

Leave Loading: 17.5%

Job summary

RSL LifeCare Limited is seeking an Administration Assistant to support rostering across our Home Care network. You will ensure timely and accurate rostering of services, acting as the first point of contact for rostering needs while upholding quality and compliance across sites.

Join a not-for-profit, veteran- and senior-focused organisation. The role runs 6am–2pm, Monday to Friday, with a focus on person-centred care and staff support within a dynamic team.

Qualifications

• Experience with rostering systems and client databases.
• Proficient with Microsoft Office and quick to learn new software.
• Understanding EBAs, penalty rates, and multi-site scheduling.

Responsibilities

• Rostering of services to meet client needs and standards.
• First point of contact for rostering requirements.
• Ensure compliance with aged care standards and agreements.
• Collaborate with clients and care coordinators to uphold client choice and dignity.
• Monitor KPIs like travel time, missed services, and labour hire.
• Provide training on rostering systems and processes.
• Participate in audits and continuous improvement.

Skills

Rostering

Microsoft Office

Communication

Teamwork

Problem-solving

Tools

AlayCare

Job description

RSL LifeCare Limited is seeking an Administration Assistant to support rostering across our Home Care network. You will ensure timely and accurate rostering of services, acting as the first point of contact for rostering needs while upholding quality and compliance across sites.

Join a not-for-profit, veteran- and senior-focused organisation. The role runs 6am–2pm, Monday to Friday, with a focus on person-centred care and staff support within a dynamic team.