Home Care Scheduler

St Vincent's Health Australia; Heathcote; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to 15990

Novated leasing

Meals & Entertainment card up to 2650

Free annual flu vaccination

Employee Assistance Program

Fitness Passport

No-cost uniforms

Job summary

St Vincent's Health Australia is seeking a Home Care Scheduler for our Heathcote-based team. This full-time role focuses on compassionate, person-centered care, coordinating staff to deliver timely home care services within a busy care environment.

The ideal candidate will have scheduling experience, strong communication, and a dedication to high-quality patient outcomes. Join a supportive team in a leading Catholic not-for-profit health and aged care provider.

Qualifications

• Experience scheduling staff in community or facility settings.
• Strong customer service and communication abilities.
• Ability to follow care plans and directives from coordinators.
• Familiarity with Aged Care regulations and resident rights.
• National Police Certificate within last 6 months; NDIS Worker Screening Check may be required.

Responsibilities

• Schedule and coordinate home care staff to ensure prompt, accurate services.
• Work with care services and other departments to maintain smooth operations.
• Assist with administrative tasks and maintain accurate records.
• Adhere to care plans and directives from coordinators.

Skills

Scheduling experience

Customer service

Attention to detail

Communication skills

Administrative tasks

Aged Care knowledge

Police checks

Education

Certificate/Diploma in Business/Scheduling

Tools

Procurra

Kronos

Workday

Job description

Job Description

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As Home Care Scheduler, you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment. This is an exciting opportunity for a Home Care Scheduler to join St Vincent's @ Home based at our office in Heathcote. Successful applicants will share a genuine desire to care and assist clients with a strong person-centred care focus, whilst working along with other departments within the care services. What’s on your CV is important, but what’s in your heart matters more. Because at St Vincent's, kindness works for us. This is a full-time position based at our Heathcote Aged Care facility, working Monday to Friday during standard office hours.

Things that work for us

• Relevant experience in a similar role scheduling staff within a community/facility ensuring prompt and accurate services
• Experience with scheduling and attendance systems (Procurra, Kronos and Workday desirable)
• High level of customer service skills
• The ability to work in a face past high stress role
• Strong attention to detail and excellent communication skills.
• Ability to assist with administrative tasks as required
• Ability to follow directives as per care plan and from coordinator's
• Understanding of Aged Care and resident rights and responsibilities
• National Police Certificate (within the last 6 months)
• NDIS Worker Screening Check may be a requirement of this role.
• Certificate/Diploma Business, Frontline Management or Scheduling desirable but not essential

Things that work for you

• Opportunity to join a modern residence redefining the expectations of aged care
• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Why become part of the St Vincent's Care family?

Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support. Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach - delivering holistic, individual care that achieves wellbeing for mind, body and spirit.

Reconciliation Action Plan

St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander peoples' unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Company Overview

St Vincent's Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

Closing Date: 24 September 2026 11:59pm

No agencies please.