Home Care Coordinator — Hybrid, Client-Centric Role

Healthcare Australia; Armidale; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work

Birthday Leave

Salary Packaging

Large Organisation

Job summary

Healthcare Australia is seeking a people-focused Home Care Coordinator to support clients across the Armidale area. You will build strong relationships with clients and their families, coordinate services that meet individual needs, and serve as a trusted point of contact throughout the Home Care journey in their homes.

In this client-facing role you will meet with clients, assess needs, develop care plans, and work with internal teams to ensure exceptional service delivery.

Qualifications

• Experience in Home Care, aged care, community services, healthcare, care coordination or case management.

Responsibilities

• Monitor service delivery through regular communication, care plan reviews, and client feedback to ensure satisfaction and high standards.
• Collaborate with Registered Nurses and Allied Health professionals to coordinate care for clients with complex needs.
• Work closely with internal teams to ensure services are delivered efficiently and meet client expectations.
• Support workforce planning by contributing to the recruitment and matching of suitable care workers.

Skills

Home Care

Aged Care

Community Services

Care Coordination

Case Management

Job description

Healthcare Australia is seeking a people-focused Home Care Coordinator to support clients across the Armidale area. You will build strong relationships with clients and their families, coordinate services that meet individual needs, and serve as a trusted point of contact throughout the Home Care journey in their homes.

In this client-facing role you will meet with clients, assess needs, develop care plans, and work with internal teams to ensure exceptional service delivery.