Holistic Carer Support Planner

Holstep Health; Melbourne; Hybrid; AUD 48,000 - 56,000; Part time

Benefits offered by this job

Salary packaging

Hybrid work arrangements

Job summary

Holstep Health is seeking an Assessment and Planning Officer to deliver holistic carer assessments and goal-directed care planning within a hybrid, Preston-based role. You will support access to respite and other services, working across extended hours to match the Carer Gateway program.

You will coordinate with My Aged Care and the NDIS, participate in a statewide multi-disciplinary team, and maintain robust client records. A social work or psychology background is essential.

Qualifications

• Bachelor qualification in Social Work, Psychology or equivalent discipline with a minimum of 3 years demonstrated experience at a similar level.
• Solid understanding of holistic, person-centred assessments, goal planning and service coordination.
• Sound knowledge of the community care sector and appropriate referral pathways.
• Great organisational and interpersonal skills, adaptability and enthusiasm.
• High level written and verbal communication, and proficiency in the use of information and communication technologies.

Responsibilities

• Undertake holistic assessments using the Carers Star and develop goal-directed care plans which meet the individual, physical and emotional needs of carers and strengthen the caring relationships.
• Provide carers with assistance to navigate, coordinate and access other supports and services (including through My Aged Care, the NDIS etc.).
• Work as part of a multi-disciplinary Statewide team.
• Develop and maintain formal service networks with community service providers to ensure responsive and effective service provision for carers.
• Maintain comprehensive and up-to-date records and case notes in the client management system ensuring case notes and other client information is recorded according to service standards and practices.

Skills

Holistic assessments

Care planning

Service coordination

Interpersonal skills

Written communication

Verbal communication

ICT proficiency

Education

Bachelor degree in Social Work or Psychology

Tools

My Aged Care

NDIS

Client management system

Job description

Holstep Health is seeking an Assessment and Planning Officer to deliver holistic carer assessments and goal-directed care planning within a hybrid, Preston-based role. You will support access to respite and other services, working across extended hours to match the Carer Gateway program.

You will coordinate with My Aged Care and the NDIS, participate in a statewide multi-disciplinary team, and maintain robust client records. A social work or psychology background is essential.