HIS Administrator

Greenslopes Private Hospital; City of Brisbane; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible rostering

Salary packaging

Job summary

Greenslopes Private Hospital is seeking an HIS Administrator to support accurate handling of patient records and confidentiality. You will retrieve and prepare records for patient care, answer enquiries, and assist with information release. Strong customer service and detail orientation are essential.

The role requires working across rotating shifts within HIS on-site at Greenslopes Private Hospital.

Qualifications

• Experience in Health Care sector desirable.
• Fast-paced environment requires accuracy and attention to detail.
• Ability to use initiative and problem-solving techniques.
• Proficiency with Microsoft Office applications.

Responsibilities

• Retrieve, prepare and deliver patient records for care.
• Answer general enquiries and assist with information release.
• Provide exceptional customer service to internal and external stakeholders.

Skills

Attention to detail

Time management

MS Outlook

MS Word

MS Excel

Customer service

Tools

Outlook

Word

Excel

Job description

Our Health Information Services (HIS) is a busy department providing a range of services to internal and external stakeholders.

The HIS Department manages medical records, ensuring accuracy and confidentiality of patient information. We facilitate communication and support healthcare professionals in delivering quality patient care.

As the HIS Administrator you will:

• Retrieve, prepare and deliver patient records for patient care purposes
• Provide general enquiries and assist with the release of information
• Provide exceptional customer service to internal and external stakeholders.

The HIS Department operates between 7am and 10:36pm Monday to Friday and 8:30am and 4:36pm Saturday and Sunday including public holidays. Your ability to work across a rotating roster is essential for this role.

Your Skills and Experience

• Previous experience in the Health Care sector is desirable but not essential
• Ability to thrive in a fast-paced, physically demanding environment with strong accuracy and attention to detail
• Ability to use initiative and utilise efficient problem-solving techniques
• Sound computer skills, including competence with Microsoft Outlook, Word and Excel

Crucial to this role will be your high accuracy, meticulous attention to detail and exceptional time management. You will adeptly handle a large volume of confidential patient data within our Medical Records system.

Remuneration

A base hourly rate $29.78 + superannuation, based on experience.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.