Administration Officer

North West Private Hospital; City of Brisbane; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

Grow your career

Flexible rostering options

Wellbeing support

Novated leasing discounts

Job summary

North West Private Hospital in Everton Park, QLD, is seeking a Permanent Part-Time Administration Officer to provide efficient clerical support in a busy hospital, based at the Day Rehabilitation and Allied Health Outpatient Clinic. Shifts are Thursdays and Fridays, with flexibility to cover additional weekdays as required to support daily operations and patient services.

The role suits organised individuals with healthcare admin experience and strong attention to detail, plus proficiency with

Qualifications

• Previous administration experience, ideally within a healthcare or customer-focused environment
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency with Microsoft Office suite, Nookal and general computer systems
• Ability to work independently while contributing effectively to a team
• A positive, flexible and proactive approach to your work

Responsibilities

• Provide efficient administrative and clerical support to the department
• Respond to enquiries from patients, visitors, staff and other stakeholders in a professional and timely manner
• Patient payments & Accounts Management – proficiency with EFTPOS & HICAPS
• Appointment booking, scheduling and clinic availability oversight
• Maintain accurate records, documentation and data
• Assist with correspondence, filing, data entry and general administrative tasks
• Coordinate and prioritise competing tasks to meet deadlines
• Maintain confidentiality and handle sensitive information appropriately
• Follow hospital policies, procedures and workplace health and safety requirements
• Contribute to a positive and professional patient and customer experience

Job description

North West Private Hospital – Everton Park QLD

Join the team at North West Private Hospital as a Permanent Part-Time Administration Officer and provide professional, efficient administrative support within a busy hospital environment.

This role will be based in our Day Rehabilitation and Allied Health Outpatient Clinic.

We have permanent shifts on Thursdays and Fridays and are looking for a candidate with flexibility to pick up additional week day shifts as required.

This is an opportunity to play an important role in supporting the day-to-day operations of the hospital while working alongside a welcoming and collaborative team. You will contribute to a positive experience for patients, visitors and colleagues through your strong organisational skills and customer-focused approach.

About You

We are looking for an organised, reliable and professional administration officer who enjoys working in a fast-paced healthcare environment.

Key Responsibilities

• Provide efficient administrative and clerical support to the department
• Respond to enquiries from patients, visitors, staff and other stakeholders in a professional and timely manner
• Patient payments & Accounts Management – proficiency with EFTPOS & HICAPS
• Appointment booking, scheduling and clinic availability oversight
• Maintain accurate records, documentation and data
• Assist with correspondence, filing, data entry and general administrative tasks
• Coordinate and prioritise competing tasks to meet deadlines
• Maintain confidentiality and handle sensitive information appropriately
• Follow hospital policies, procedures and workplace health and safety requirements
• Contribute to a positive and professional patient and customer experience

You Will Also Bring

• Previous administration experience, ideally within a healthcare or customer-focused environment
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency with Microsoft Office suite, Nookal and general computer systems
• Ability to work independently while contributing effectively to a team
• A positive, flexible and proactive approach to your work

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.