Heritage Visitor Experience Guide

Museums of History NSW; Sydney; On-site; AUD 46,000 - 51,000; Part time

Job summary

Museums of History NSW is hiring a Casual Visitor and Interpretation Officer to engage visitors across Sydney’s Museum sites, including Hyde Park Barracks, Museum of Sydney, The Mint and Justice & Police Museum. You’ll deliver exceptional service, share stories, and support revenue through sales during busy holiday periods.

This casual role requires flexible weekends and holidays, with the opportunity to learn about our sites, collections and public programs while representing MHNSW with

Qualifications

• Experience in busy customer service roles.
• Current Working with Children check.
• Current first aid certificate.
• Ability to work a regular roster including weekends and irregular shifts.
• Ability to manage lifting, carrying and moving around heritage sites.

Responsibilities

• Provide exceptional customer service, interpretation and information about MHNSW sites, activities and events to enhance visitor experiences.
• Work across City Museum locations during December–January school holidays.
• Help achieve revenue targets from sales and engage visitors in a positive way.

Skills

Customer service experience

Working with Children Check

First aid certificate

Roster flexibility

Physical mobility on heritage sites

Job description

Museums of History NSW is hiring a Casual Visitor and Interpretation Officer to engage visitors across Sydney’s Museum sites, including Hyde Park Barracks, Museum of Sydney, The Mint and Justice & Police Museum. You’ll deliver exceptional service, share stories, and support revenue through sales during busy holiday periods.

This casual role requires flexible weekends and holidays, with the opportunity to learn about our sites, collections and public programs while representing MHNSW with