Helm-to-Prop Marine Training & Tech Support

AB Volvo; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free onsite undercover parking

Globally recognized brand

Employee Assistance Program (Sonder)

Job summary

Volvo Penta on the Gold Coast is seeking a Training & Technical Support Specialist for the marine field. Based at our new Coomera/Yatala facility, you will design, deliver and maintain technical training across Helm-to-Prop systems for dealers, OEMs, fleet customers and internal teams.

You will assess competence, adapt global materials to local needs, and manage training records, budgets and calendars. A marine engineering or heavy automotive background and hands-on training experience are

Qualifications

• Marine engineering or heavy automotive qualification.
• Proven experience in marine or heavy automotive industry in a commercial setting.
• Expertise in workshop training, instructional design, adult learning principles and facilitation.
• Experience in warranty systems and applications.
• Strong skills in Microsoft Office and ability to learn new systems and digital technology.
• Passion for facilitation and delivery with customer service mindset.

Responsibilities

• Design, deliver and evaluate technical training programs covering the Helm-to-Prop system (engines, drives, EVC, controls and connectivity).
• Conduct training for Dealers, OEMs, key customers, and internal employees in classroom, virtual and practical workshop environments
• Assess participants’ technical competence and provide structured feedback for improvement
• Own the development and delivery of localized training programs by adapting global materials to meet local participant needs and business objectives
• Manage training records, certifications, and participant’s development progress through the competence framework
• Organise and manage the necessary infrastructure (equipment and materials) for training activities
• Develop and manage training budgets and calendar.

Skills

Workshop training

Instructional design

Adult learning principles

Facilitation

Warranty systems

Microsoft Office

Education

Marine engineering qualification

Tools

MS Office

Job description

Volvo Penta on the Gold Coast is seeking a Training & Technical Support Specialist for the marine field. Based at our new Coomera/Yatala facility, you will design, deliver and maintain technical training across Helm-to-Prop systems for dealers, OEMs, fleet customers and internal teams.

You will assess competence, adapt global materials to local needs, and manage training records, budgets and calendars. A marine engineering or heavy automotive background and hands-on training experience are