Healthcare Systems Engineering Support

Rauland; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Rauland is seeking a motivated Systems Engineering Support team member to help configure, test and document Rauland solutions across Australia and New Zealand. Working closely with Systems Engineers, Project Delivery, Service and ICT teams, you will contribute to successful deployments and ongoing support.

This role offers a hands-on path in healthcare technology, with responsibilities spanning configuration accuracy, testing, documentation, fault triage and go-live support, while maintaining

Qualifications

• Interest in technology, systems engineering or communications solutions.
• Experience in a technical support, installation, IT, electronics or related environment is desirable.
• Understanding of IP networking, Windows, Linux or communications technologies is advantageous.
• Strong attention to detail and a structured approach to work.
• Good problem-solving and troubleshooting skills, with the ability to learn quickly and work collaboratively.

Responsibilities

• Accurate configuration support aligned to approved solution designs.
• Testing and validation activities that contribute to successful deployments.
• High-quality technical documentation, records and implementation artefacts.
• Effective fault triage, technical support and issue escalation.
• Reliable support for installation, commissioning and go-live activities.
• Strong collaboration across engineering, project and service teams.
• Continuous improvements to technical processes and documentation standards.

Skills

Tech interest

Support experience

IP networking

Windows

Linux

Troubleshooting

Communication

Job description

Rauland is seeking a motivated Systems Engineering Support team member to help configure, test and document Rauland solutions across Australia and New Zealand. Working closely with Systems Engineers, Project Delivery, Service and ICT teams, you will contribute to successful deployments and ongoing support.

This role offers a hands-on path in healthcare technology, with responsibilities spanning configuration accuracy, testing, documentation, fault triage and go-live support, while maintaining