Healthcare Systems Support Engineer

Rauland Australia and New Zealand; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Job summary

Rauland Australia and New Zealand is seeking a motivated Systems Engineering Support to help configure, test and document Rauland healthcare solutions across Australia and New Zealand.

Working with Systems Engineers, Project Delivery, Service and ICT teams, you will support deployments, commissioning and go-live activities, contribute to accurate documentation, fault triage and continuous improvement of processes.

Qualifications

• Experience in technical support or installation environments is preferred.
• Understanding of IP networking, Windows and Linux is advantageous.
• Strong problem-solving and troubleshooting abilities with a collaborative approach.

Responsibilities

• Configure, test and document Rauland solutions per approved designs.
• Support deployments, commissioning and go-live activities.
• Triage faults and escalate technical issues as needed.
• Collaborate with engineering, project and service teams to improve processes.

Skills

Interest in technology

Technical support experience

Installation experience

IP networking understanding

Windows

Linux

Attention to detail

Problem solving

Communication skills

Job description

Rauland Australia and New Zealand is seeking a motivated Systems Engineering Support to help configure, test and document Rauland healthcare solutions across Australia and New Zealand.

Working with Systems Engineers, Project Delivery, Service and ICT teams, you will support deployments, commissioning and go-live activities, contribute to accurate documentation, fault triage and continuous improvement of processes.