Healthcare Security Officer - Safe Environment Champion

NSW Health; Sydney; On-site; AUD 65,000 - 67,000; Full time

Job summary

NSW Health is seeking a Security Officer for Cumberland Hospital in North Parramatta to help create a safe and secure environment across mental health services. You will monitor CCTV and access control, identify risks, and respond to security incidents in a busy healthcare setting.

You will work alongside clinicians, emergency services and a professional security team to protect patients, staff and visitors, while documenting incidents and supporting continuous improvement.

Qualifications

• NSW Driver Licence with excellent driving record (full or provisional class C)
• Excellent verbal and written communication and interpersonal skills
• Demonstrated ability to manage and de-escalate difficult situations
• Proven ability to work effectively within a multidisciplinary team
• Experience with electronic security systems such as access control and building management systems

Responsibilities

• Monitor and operate security systems including CCTV, duress alarms and access control
• Identify risks, undertake appropriate risk assessments and take timely action to maintain safety
• Respond effectively to incidents including fire, duress, helipad retrieval and advanced life support situations
• Work collaboratively with clinicians, police, fire services, emergency services and other stakeholders
• Provide professional customer service while accurately documenting incidents and contributing to continuous improvement

Skills

Driving

Verbal & written communication

De-escalation

Team collaboration

Electronic security systems

IT systems adaptability

Customer service

Education

Certificate II in Security Guarding

First Aid Certificate

Class 1A Licence (Security Industry Act 1997)

Tools

CCTV monitoring

Access control systems

Building management systems

Job description

NSW Health is seeking a Security Officer for Cumberland Hospital in North Parramatta to help create a safe and secure environment across mental health services. You will monitor CCTV and access control, identify risks, and respond to security incidents in a busy healthcare setting.

You will work alongside clinicians, emergency services and a professional security team to protect patients, staff and visitors, while documenting incidents and supporting continuous improvement.