Healthcare Revenue Optimization Specialist

WA Country Health Service; Geraldton; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

12% employer contributed superannuation

Generous salary packaging

Professional development opportunities

Flexible working arrangements

Flexible leave arrangements

Other allowances

Job summary

WA Country Health Service is seeking a Customer Service Officer for the Geraldton Health Campus. This full-time role focuses on identifying ineligible and compensable patients, enhancing hospital revenue while ensuring patient satisfaction.

The ideal candidate will have experience in customer service and must have a working visa or Australian residency. Benefits include employer contributions to superannuation, flexible working arrangements, and professional development opportunities.

Qualifications

• Suitable experience in customer service roles.
• Valid working visa or Australian citizenship/permanent residency.
• Ability to perform under West Australian Health policies.

Responsibilities

• Liaising with multidisciplinary staff to identify patients.
• Maximizing hospital revenue via various initiatives.
• Ensuring customer satisfaction for admitted patients.

Skills

Customer satisfaction

Multidisciplinary communication

Job description

WA Country Health Service is seeking a Customer Service Officer for the Geraldton Health Campus. This full-time role focuses on identifying ineligible and compensable patients, enhancing hospital revenue while ensuring patient satisfaction.

The ideal candidate will have experience in customer service and must have a working visa or Australian residency. Benefits include employer contributions to superannuation, flexible working arrangements, and professional development opportunities.