Compensable Patient Administration Officer

East Metropolitan Health Service; Western Australia; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Professional Development Opportunities

Flexible working arrangements

Flexible leave arrangements

12% employer contributed superannution

Fitness Passport

Discounted travel

Job summary

East Metropolitan Health Service (EMHS) is recruiting Compensable Patient Admin Officers to support revenue through correct patient status processing. The roles involve liaising with patients, staff and stakeholders to maximise hospital revenue and ensure accurate data in webPAS.

The positions are fixed-term for 12 months with potential extension or permanency, full-time and based in the EMHS Revenue Department.

Responsibilities

• Manage patient queries regarding the Private Patient Incentive Program.
• Assist in the ongoing education program for key stakeholders and maintain broader staff awareness of hospital revenue requirements.
• Updating patient demographics and financial details in the electronic patient administration system (webPAS).
• Participates in the maintenance of a safe work environment.

Job description

CRVCID 752704

About the Opportunity

We are currently seeking skilled and enthusiastic individuals to appoint to Compensable Patient Admin Officer positions with the East Metro Health Service (EMHS) Revenue Department. We currently have two fixed-term (12 month), full-time positions available. Both appointments have the possibility of extension and/or permanency.

About the position

In this position, the successful applicants will liaise with patients, multi-disciplinary staff and stakeholders in an effort to maximise hospital revenue through correct identification and processing of patient financial status.

Key duties

• Manage patient queries regarding the Private Patient Incentive Program.
• Assist in the ongoing education program for key stakeholders and maintain broader staff awareness of hospital revenue requirements.
• Updating patient demographics and financial details in the electronic patient administration system (webPAS).
• Participates in the maintenance of a safe work environment.

For more information regarding this position, including a thorough breakdown of duties, reporting structures, and the essential and desirable selection criteria used in assessing applicants to the role, we encourage you to refer to the Job Description Form (JDF) attached.

For further job-related Information: for further information, we encourage you to contact Chris Reed, Senior Biomedical Engineer, on [phone].

Area Profile

The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 828,000 Western Australians in its catchment area. Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services. The EMHS consists of Royal Perth Hospital; Mt Lawley Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services.

Employee Benefits

• Professional Development Opportunities and Study leave/assistance.
• Flexible working arrangements.
• Flexible leave arrangements.
• Other professional and location-based allowances.
• 12% employer contributed superannuation into a fund of your choice.
• Fitness Passport- discounted access to select gyms, pools, and fitness centres across Australia
• Discounted Smart Rider for travel to work Click here for more information about our hospitals, or check out the video below to hear more from our staff and #comejoinus

For information on superannuation click here .

EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist.

We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability. WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply.

Eligibility to Apply

To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia. We are committed to building a workplace culture that values diversity and inclusion. We actively promote applications from people with disability. Reasonable adjustments will be provided to support you through the recruitment process. Please contact [e-mail] to let us know if you require any adjustments to take part in the application or selection process.

Other Conditions

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within EMHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.