Healthcare Receptionist – Part-Time, Richmond Support Services

Mercy Hospitals Victoria; Melbourne; On-site; AUD 39,000 - 47,000; Part time

Job summary

Mercy Health Richmond is seeking an experienced Receptionist to be the first point of contact for visitors, staff and external stakeholders. You will help create a welcoming, professional experience and support the day-to-day operation of our corporate office in a busy environment.

The role suits a proactive individual who can manage competing priorities, work independently, and deliver exceptional service while maintaining accuracy and attention to detail.

Qualifications

• Previous experience in a Receptionist, Front Office or Administrative Support role.
• Exceptional customer service and communication skills.
• Strong organisational and time management abilities with the capability to manage competing priorities.
• The ability work independently and take initiative.
• A proactive approach to problem solving and a willingness to assist.
• High levels of accuracy and attention to detail.
• Confidence using Microsoft Office 365 applications and office systems.
• Experience managing a phone system and busy reception.

Responsibilities

• Greet visitors, staff and external stakeholders and create a welcoming, professional experience.
• Ensure smooth day-to-day operation of the corporate office and front desk.

Skills

Receptionist experience

Customer service

Organisational skills

Time management

Independent work

Problem solving

Phone handling

Tools

Microsoft Office 365

Job description

Mercy Health Richmond is seeking an experienced Receptionist to be the first point of contact for visitors, staff and external stakeholders. You will help create a welcoming, professional experience and support the day-to-day operation of our corporate office in a busy environment.

The role suits a proactive individual who can manage competing priorities, work independently, and deliver exceptional service while maintaining accuracy and attention to detail.