Healthcare Pre-Sales Solutions Engineer (EMR & AI)

Heidi & Co; Toowoomba Regional; Vor Ort; AUD 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Dental and Vision coverage

401k with 3% match

Personal development budget

Zusammenfassung

Heidi & Co is seeking a Solutions Engineer to unlock and accelerate new deals, serving as the primary technical contact throughout the sales cycle and expansion opportunities. You’ll work closely with Account Executives, Product, and Engineering to address enterprise requirements, including EMR integrations, custom clinical and data workflows, call system integrations, and security architecture.

You’ll bring technical credibility, customer empathy, and a strong sense of ownership to every

Qualifikationen

• 3–6 years of experience in a customer-facing technical role (pre-sales, sales engineering, or technical consulting).
• Experience leading and owning technical and workflow discovery sessions.
• Comfortable with ~25–50% travel for onsite engagements.
• Working knowledge of EHR/EMR systems and healthcare integration standards: HL7, FHIR, REST APIs.
• Ability to synthesize complexity and communicate clearly to technical and non-technical audiences.
• Experience supporting sales cycles with healthcare providers or EMR vendors.
• Autonomous in a fast-paced startup environment where processes are being built.

Aufgaben

• Lead deep technical and clinical workflow discovery with prospects across Enterprise and Mid-Market segments.
• Collaborate with Product and Engineering to design tailored solutions for real-world healthcare workflows.
• Deliver demos and architecture walkthroughs to IT, InfoSec, and engineering stakeholders.
• Own technical responses for RFPs, security assessments, and due diligence requests.
• Surface and resolve technical concerns to accelerate deals and provide security/AI governance guidance.
• Partner with implementation teams for smooth post-signature handoffs and feedback to product/engineering.

Kenntnisse

Pre-sales Solutions Engineering

Healthcare SaaS

Enterprise software

EHR/EMR integration

HL7/FHIR REST APIs

Technical discovery sessions

Travel readiness

Jobbeschreibung

Heidi & Co is seeking a Solutions Engineer to unlock and accelerate new deals, serving as the primary technical contact throughout the sales cycle and expansion opportunities. You’ll work closely with Account Executives, Product, and Engineering to address enterprise requirements, including EMR integrations, custom clinical and data workflows, call system integrations, and security architecture.

You’ll bring technical credibility, customer empathy, and a strong sense of ownership to every