Healthcare Office & Billing Administrator

Fresenius Medical Care; Elliott; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Fresenius Medical Care Australia is seeking an Administrative Officer to support the dialysis clinic’s day-to-day operations. You will answer the switchboard, liaise with patients and families, manage clerical tasks, petty cash, supplies, and participate in quality improvement programs.

You will coordinate doctor visits, act as IT contact, collect statistics, enter data, and handle accounts payable. The role also includes arranging patient transport, booking appointments, and supporting the

Formación

• Intermediate MS Office skills.
• Experience in health fund Billing Administration.
• Excellent Customer Service skills.
• Effective communication and interpersonal skills in a multidisciplinary and multicultural team.
• Ability to handle confidential information with discretion and maturity.
• Ability to multi-task in a busy and sometimes stressful environment.
• Ability to prioritise tasks around interruptions and unplanned events.
• Desirable: Minimum 2 years’ experience in an Administration position.
• Desirable: Knowledge of Infection Control / Hygiene principles and daily practice implementation.

Responsabilidades

• Answer the switchboard courteously and professionally.
• Liaise with patients and their families compassionately.
• Perform general clerical tasks: filing, minute taking, agenda creation.
• Handle petty cash dispersal and reconciliation.
• Maintain levels of and order general office supplies.
• Participate in the quality improvement program.
• Coordinate centre use for physicians and visiting staff.
• Act as IT contact point in the clinic.
• Collate and forward state and internal clinic statistics.
• Data entry as required.
• Manage accounts payable processing for the Clinic.
• Liaise with maintenance contractors to improve facilities and ensure OH&S compliance.
• Provide administrative support for the Clinical Advisory Committee where applicable.
• Organise patient transport to/from the dialysis clinic.
• Book and manage patient appointments.
• Other duties as assigned by the Clinic Manager.
• Ensure all forms for new patients are completed and loaded into the central billing system.
• Prepare and collate supporting documentation for invoices.
• Undertake banking procedures for cheque and cash payments.
• Maintain accurate record management for all patient records.
• Maintain reconciliation records.
• Forward ISIS data to State Health Commission monthly.
• Forward HCP data to Private Health Funds monthly.

Conocimientos

MS Office

Billing admin

Customer service

Communication

Confidentiality

Multi-tasking

Prioritisation

Infection control knowledge

Descripción del empleo

Fresenius Medical Care Australia is seeking an Administrative Officer to support the dialysis clinic’s day-to-day operations. You will answer the switchboard, liaise with patients and families, manage clerical tasks, petty cash, supplies, and participate in quality improvement programs.

You will coordinate doctor visits, act as IT contact, collect statistics, enter data, and handle accounts payable. The role also includes arranging patient transport, booking appointments, and supporting the