Healthcare Customer Support Specialist (Pharmacy & Aged Care)

Webstercare; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Webstercare, an Australian owned family business, is seeking a Customer Service Representative to join our team in Leichhardt. You will provide customer support via telephone and email, process orders, and liaise with courier companies and internal teams to ensure smooth service in pharmacy and aged care contexts.

We value a can-do attitude, strong communication, and the ability to work well in a small team.

Qualifications

• Experience in customer service is desirable.
• Experience in community pharmacy is an advantage but not essential.
• Ability to work well within a small team.

Responsibilities

• Provide customer support via telephone and email.
• Process customer orders.
• Proactive customer contact.
• Liaise with courier companies and other internal departments.

Education

High School Diploma

Tools

CRM software

Job description

Webstercare, an Australian owned family business, is seeking a Customer Service Representative to join our team in Leichhardt. You will provide customer support via telephone and email, process orders, and liaise with courier companies and internal teams to ensure smooth service in pharmacy and aged care contexts.

We value a can-do attitude, strong communication, and the ability to work well in a small team.