Healthcare Change Analyst — Adoption & Readiness

BUPA; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Bupa is seeking an experienced Change Analyst to join the Health Services team, based in Melbourne or Sydney on a 6-month fixed-term contract. The role focuses on translating program changes into clear impacts and requires navigating a highly regulated, multi-stakeholder environment.

You will collaborate with Business Analysts, Project Managers and SMEs to conduct change impact assessments, stakeholder analyses, and readiness activities, and help design training and communications to support

Qualifications

• Experience in change analysis or change management roles within programs or projects.
• Experience contributing to the design and execution of change strategies, including impact assessment, stakeholder engagement, communications and training support.
• Experience working as part of multidisciplinary teams including project management, business analysis, ICT, clinical and operational stakeholders.
• Strong organisation and time-management skills, with the capacity to manage multiple initiatives and deadlines.
• Formal change management training or certification such as Prosci or equivalent highly regarded.

Responsibilities

• Work with Business Analysts, Project Managers and SMEs to complete structured change impact assessments for key initiatives
• Conduct stakeholder analysis for major change initiatives and contribute to change management and communications planning.
• Support the design and delivery of targeted engagement activities, including site roadshows, town halls, webinars, drop-in sessions and targeted briefings
• Capture stakeholder feedback and sentiment, identifying emerging concerns, risks or barriers to adoption
• Draft and maintain clear change narratives, key messages, communication toolkits and supporting materials
• Translate change impact assessments into training and capability needs, ensuring supporting materials reflect agreed plans and revised workflows
• Contribute to readiness activities and adoption measurement by defining and tracking indicators

Skills

Change management

Stakeholder analysis

Training design

Multi-disciplinary teamwork

Time management

Education

Tertiary qualification in a relevant discipline

Prosci or equivalent certification

Job description

Bupa is seeking an experienced Change Analyst to join the Health Services team, based in Melbourne or Sydney on a 6-month fixed-term contract. The role focuses on translating program changes into clear impacts and requires navigating a highly regulated, multi-stakeholder environment.

You will collaborate with Business Analysts, Project Managers and SMEs to conduct change impact assessments, stakeholder analyses, and readiness activities, and help design training and communications to support