Healthcare Admin & Reception Coordinator

Dhelkaya Health; Shire of Mount Alexander; Vor Ort; AUD 42.000 - 47.000; Teilzeit

Benefits dieser Stelle

Stress-free parking

Salary packaging

Free onsite gym membership

Zusammenfassung

Dhelkaya Health in regional Victoria is seeking an Administration Assistant to join the Social Support Services team. The role combines reception duties with admin support to help clients access essential health and community services.

You will be the first point of contact, delivering professional customer service, maintaining records, coordinating appointments, and supporting invoicing and accounts processes.

Qualifikationen

• Consumer-focused approach with proven service delivery
• Systems-focused, adaptable in a fast-paced environment
• NDIS Worker Screening Check
• Certificate in Medical Terminology or health-related experience
• Experience with patient administration systems
• Experience with invoicing and accounts receivable is advantageous
• Formal qualification in business/administration or health-related discipline

Aufgaben

• Provide welcoming, professional reception services to clients and visitors
• Assist clients to access health, aged care and community services
• Manage referrals through the My Aged Care portal
• Handle inquiries (phone, email, in person) promptly
• Coordinate appointments, room bookings, staff diaries and fleet bookings
• Prepare program schedules and departmental communications
• Process payments and banking activities
• Maintain accurate client records and data entry across systems
• Support invoicing, AP/AR processes
• Assist with meeting coordination and minute taking
• Maintain office supplies and administer daily tasks
• Contribute to quality improvements and team culture

Kenntnisse

Customer service

Reception duties

Data entry

Ausbildung

Certificate in Medical Terminology

Formal qualification in business/administration or health related disciplines

Tools

My Aged Care portal

Patient administration systems

Jobbeschreibung

Dhelkaya Health in regional Victoria is seeking an Administration Assistant to join the Social Support Services team. The role combines reception duties with admin support to help clients access essential health and community services.

You will be the first point of contact, delivering professional customer service, maintaining records, coordinating appointments, and supporting invoicing and accounts processes.