Health Services Admin Assistant - Part-Time, People-Focused

Dhelkaya Health; Castlemaine; Híbrido; AUD 42.000 - 47.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Stress-free parking

Salary packaging

Onsite gym & Fitness Passport

Employee wellbeing program

Social Club and staff events

Home share information

Descripción de la vacante

Dhelkaya Health is seeking a friendly Administration Assistant to join Social Support Services. You will be the first contact for clients, visitors and community members, delivering professional customer service and essential administrative support to ensure access to health and community services.

You will handle reception, referrals, scheduling, invoicing and data management across departments, supporting a positive client experience and smooth daily operations across a rostered 7.30am–6.00pm

Formación

• NDIS Worker Screening Check is required.
• Certificate in Medical Terminology or health field experience.
• Formal qualification in business/administration or health disciplines.
• Experience with patient administration systems and invoicing processes.

Responsabilidades

• Provide welcoming and professional reception services to clients, visitors and community members.
• Assist clients to access health, aged care and community services.
• Manage referrals through the My Aged Care portal.
• Respond to telephone, email and face-to-face enquiries promptly and professionally.
• Coordinate appointments, room bookings, staff diaries and fleet vehicle bookings.
• Prepare client program schedules, staff communications and departmental documentation.
• Process payments, receipting, EFTPOS transactions and banking activities.
• Maintain accurate client records and data entry across systems.
• Support invoicing, accounts payable and accounts receivable processes.
• Assist with meeting coordination, agenda preparation and minute taking.
• Maintain office supplies and support day-to-day administration.
• Contribute to quality improvement and positive team culture.

Conocimientos

Consumer focus

Systems-focused

Patient administration systems

Invoicing

Accounts payable/receivable

Educación

NDIS Worker Screening Check

Medical Terminology Certificate

Business/Administration or health-related qualification

Herramientas

My Aged Care portal

Descripción del empleo

Dhelkaya Health is seeking a friendly Administration Assistant to join Social Support Services. You will be the first contact for clients, visitors and community members, delivering professional customer service and essential administrative support to ensure access to health and community services.

You will handle reception, referrals, scheduling, invoicing and data management across departments, supporting a positive client experience and smooth daily operations across a rostered 7.30am–6.00pm