Healthcare Admin Officer - Flexible KPI-Driven Support

Queensland Health; Sunshine Coast Regional; On-site; AUD 82,000 - 104,000; Full time

Job summary

Sunshine Coast Health in southeast Queensland invites an Administration Officer to join the Clinical Investigation Unit & Interventional Suites. This role provides high-level confidential administrative support to the Sunshine Coast Hospital and Health Service and serves as a prime point of contact for internal and external stakeholders.

Key responsibilities include exercising judgement to resolve issues where precedents are absent, communicating with customers with empathy, delivering

Responsibilities

• Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
• Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
• Provide high quality confidential administration support to the team.
• Ensuring that set KPI's and targets are met.

Job description

Sunshine Coast Health in southeast Queensland invites an Administration Officer to join the Clinical Investigation Unit & Interventional Suites. This role provides high-level confidential administrative support to the Sunshine Coast Hospital and Health Service and serves as a prime point of contact for internal and external stakeholders.

Key responsibilities include exercising judgement to resolve issues where precedents are absent, communicating with customers with empathy, delivering