Healthcare Admin Officer 4: Patient Services & Coordination

NSW Health; Central Coast; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Accrued day off

Salary packaging

Novated leasing

Relocation assistance

Fitness Passport

Employee Assistance Program (EAP)

Job summary

NSW Health’s Central Coast Local Health District is seeking an Administration Officer Level 4 to support clinical change and deliver high-level administrative and customer service support. You will work with Medical Directors and other stakeholders to ensure efficient service delivery and accurate information flow.

The role emphasizes scheduling, records management, and responsive communication, with a focus on autonomy and collaboration within a multidisciplinary team.

Qualifications

• Experience providing high-level administrative support in a busy environment.
• Proficiency in Microsoft Word, Excel, Teams, email and databases.
• Demonstrated ability to manage competing priorities and meet deadlines.
• Current Australian driver’s licence and ability to travel across Central Coast LHD.

Responsibilities

• Provide day-to-day administrative support to the unit or department, assisting with workflows, priorities and effective service delivery.
• Deliver high-quality customer service by responding to enquiries, providing accurate information and directing requests to the appropriate team members.
• Coordinate administrative systems and procedures, including scheduling patient appointments and managing communication and information flow.
• Maintain accurate records and data integrity across scheduling systems, databases and other administrative platforms.
• Organise meetings, including preparing agendas, coordinating schedules, taking minutes and documenting action items.

Skills

Administrative support

Customer service

Data entry

Scheduling

Microsoft Word

Microsoft Excel

Microsoft Teams

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

NSW Health’s Central Coast Local Health District is seeking an Administration Officer Level 4 to support clinical change and deliver high-level administrative and customer service support. You will work with Medical Directors and other stakeholders to ensure efficient service delivery and accurate information flow.

The role emphasizes scheduling, records management, and responsive communication, with a focus on autonomy and collaboration within a multidisciplinary team.