CCLHD - Administration Officer Level 4

NSW Health; Central Coast; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Accrued day off

Salary packaging

Novated leasing

Relocation assistance

Fitness Passport

Employee Assistance Program (EAP)

Job summary

NSW Health’s Central Coast Local Health District is seeking an Administration Officer Level 4 to support clinical change and deliver high-level administrative and customer service support. You will work with Medical Directors and other stakeholders to ensure efficient service delivery and accurate information flow.

The role emphasizes scheduling, records management, and responsive communication, with a focus on autonomy and collaboration within a multidisciplinary team.

Qualifications

• Experience providing high-level administrative support in a busy environment.
• Proficiency in Microsoft Word, Excel, Teams, email and databases.
• Demonstrated ability to manage competing priorities and meet deadlines.
• Current Australian driver’s licence and ability to travel across Central Coast LHD.

Responsibilities

• Provide day-to-day administrative support to the unit or department, assisting with workflows, priorities and effective service delivery.
• Deliver high-quality customer service by responding to enquiries, providing accurate information and directing requests to the appropriate team members.
• Coordinate administrative systems and procedures, including scheduling patient appointments and managing communication and information flow.
• Maintain accurate records and data integrity across scheduling systems, databases and other administrative platforms.
• Organise meetings, including preparing agendas, coordinating schedules, taking minutes and documenting action items.

Skills

Administrative support

Customer service

Data entry

Scheduling

Microsoft Word

Microsoft Excel

Microsoft Teams

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Employment Type:TemporaryFull Time, until 30 June 2028
Position Classification:Administration Officer Level 4
Remuneration:$1,498.38 - $1,532.68 per week
Hours Per Week:38
Location:Central Coast
Applications Close:Sunday, 25 October 2026 at 11:59pm

Do you thrive in a team environment where your organisational skills and contribution truly matter? Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for a dedicated Administration Officer Level 4 to play an essential role in supporting our healthcare teams and delivering excellent administrative and customer service.

About the Opportunity

As an Administration Officer Level 4 supporting clinical change, you will provide high-level administrative and customer service support to your unit or department, working closely with Medical Directors, Senior Medical Officers, colleagues and other stakeholders to support efficient service delivery.

Your role is vital in ensuring the smooth coordination of administrative processes, maintaining accurate information, and providing a responsive and professional service to patients, staff and external partners.

In this role you will:

• Provide day-to-day administrative support to the unit or department, assisting with workflows, priorities and effective service delivery.
• Deliver high-quality customer service by responding to enquiries, providing accurate information and directing requests to the appropriate team members.
• Coordinate administrative systems and procedures, including scheduling patient appointments and managing communication and information flow.
• Maintain accurate records and data integrity across scheduling systems, databases and other administrative platforms.
• Organise meetings, including preparing agendas, coordinating schedules, taking minutes and documenting action items.
• Prepare and manage correspondence, reports and other documentation to support departmental operations.
• Apply initiative, problem-solving skills and sound judgement to manage competing priorities and meet deadlines.
• Work collaboratively with internal and external stakeholders to support effective communication and positive outcomes for patients and the wider healthcare team.
• Demonstrated customer service skills and experience, with a commitment to providing professional, responsive and helpful support.
• Strong interpersonal, written and verbal communication skills, including the ability to resolve issues and manage challenging enquiries effectively.
• Proven experience providing high-level administrative support in a busy environment, with the ability to manage competing priorities and meet deadlines.
• Sound computer and data entry skills, including proficiency in Microsoft Word, Excel, Teams, email, internet-based applications and databases.
• The ability to apply established procedures, exercise initiative and use problem-solving skills to achieve effective outcomes.
• The ability to work both autonomously and collaboratively as part of a multidisciplinary team, with minimal supervision.
• A commitment to the NSW Health CORE values and CCLHD's vision, goals, values and behaviours.
• A current valid Australian driver's licence and the ability to travel across Central Coast Local Health District.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

• Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at [e-mail] or call 02 4320 3519 for one‑on‑one support.

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category B positions: Vaccination is recommended but not mandatory.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.