Healthcare Admin Leader — Patient Services Unit

Northern Sydney Local Health District; St Leonards; On-site; AUD 118,000 - 140,000; Full time

Job summary

Royal North Shore Hospital in NSW seeks an Administration Manager to provide strategic and operational leadership to a multidisciplinary administrative workforce, ensuring clinicians and teams have the support they need to deliver outstanding patient care.

This permanent role focuses on improving workflows, rostering, payroll and revenue processes while building strong partnerships with clinical and non-clinical stakeholders.

Qualifications

• Relevant tertiary qualifications in health management or equivalent work experience.
• Experience producing and analysing KPI reports to identify performance trends and drive improvement.
• Ability to manage resources and operate within budget parameters.

Responsibilities

• Lead, mentor, and develop a high-performing administrative team.
• Foster a positive, collaborative, and customer-focused culture.
• Oversee administrative operations and service delivery.
• Identify opportunities to improve workflows, systems, and processes.
• Manage resources to achieve operational objectives.
• Build strong partnerships with clinical and non-clinical stakeholders.

Skills

Leadership

Team development

Budget management

Rostering

Payroll

Stakeholder management

Education

Tertiary qualifications in health management

Job description

Royal North Shore Hospital in NSW seeks an Administration Manager to provide strategic and operational leadership to a multidisciplinary administrative workforce, ensuring clinicians and teams have the support they need to deliver outstanding patient care.

This permanent role focuses on improving workflows, rostering, payroll and revenue processes while building strong partnerships with clinical and non-clinical stakeholders.