Health Information Clerk

St Vincent's Health Australia; Sydney; On-site; AUD 93,677,000 - 112,963,000; Full time

Benefits offered by this job

Competitive pay

Not-for-profit salary packaging

Private hospital environment

Job summary

St Vincent's Health Australia is seeking a Health Information Clerk to join the Health Information Services (HIS) team at the Mater Hospital, St Vincent's Private, and Griffith hospitals in Sydney. The role focuses on accurate preparation, processing, and scanning of patient records into our EMR system, ensuring data integrity and accessibility while maintaining strong customer service with stakeholders.

The position is permanent, full-time, based on-site in North Sydney area, with a strong

Qualifications

• Previous experience in medical records, HIS clerical work, or a healthcare setting (essential).
• Excellent written and verbal communication skills.
• High level of computer literacy and confidence with digital systems.

Responsibilities

• Prepare, process, and scan patient records into the EMR system.
• Liaise with internal stakeholders and external customers; respond to enquiries and action requests.
• Ensure privacy compliance and adherence to organisational policies.
• Report to the State Health Information Manager within a collaborative HIS team.

Skills

Medical records experience

Customer service

Attention to detail

Communication skills

Computer literacy

Tools

EMR system

Job description

• Department and Location: Mater Hospital & St Vincent's Private and Griffith hospitals.
• Salary: 34.37 AUD base per hour +super
  

Job Description:

• Role Title: Health Information Clerk
• Role Type: Permanent, Full-time
• Department and Location: Mater Hospital & St Vincent's Private and Griffith hospitals.
• Salary: 34.37 AUD base per hour +super
  

Welcome to the Mater, Sydney North Shore's premier private hospital

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Mercy in 1906 and powered today by St Vincent's Health Australia, the Sisters' spirit is our living heartbeat. As a leading regional centre for clinical excellence, we are renowned for our world-class maternity unit, next-generation surgical robotics, and leading-edge orthopaedic, spinal, and oncology care. Here, you will work alongside premier specialists in a modern, supportive environment that actively backs your professional growth and advanced clinical education.

We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep. Whether you live locally or are traveling along the T1 or M1 corridors, your daily commute will be seamless.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About The Role

• We have an exciting opportunity for a motivated and detail-oriented individual to join our Health Information Services (HIS) team as a Clerk at St Vincent's Private Hospitals NSW, North Sydney area.
• In this role, you will be responsible for the accurate preparation, processing, and scanning of patient records into our Electronic Medical Record (EMR) system. You will play a vital role in ensuring the integrity and accessibility of clinical information.
• This position requires a strong customer service focus, as you will regularly liaise with both internal stakeholders and external customers, responding to enquiries and actioning requests in line with privacy legislation and organisational policies.
• You will work within a collaborative and supportive administrative team and report directly to the State Health Information Manager.

About You

• You are a highly organised, process-driven professional who thrives in a fast-paced environment.
• You demonstrate exceptional attention to detail and are committed to maintaining accuracy in all aspects of your work.
• You are able to manage completing priorities effectively, ensuring deadlines are consistently met.
• Previous experience in medical records, HIS clerical work, or a healthcare setting (essential).
• Excellent written and verbal communication skills.
• High level of computer literacy and confidence with digital systems.

What We Can Offer You

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care
• Maternity Excellence: Join Sydney's top private service and the city's unique private Lvl 4 Special Care Unit
• Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres
• Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres
• Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios
• Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct