Day Surgery Centre Ward Clerk

St Vincent's Private Hospital Toowoomba; Sydney; On-site; AUD 40,000 - 54,000; Full time

Benefits offered by this job

Salary packaging

Not-for-profit

Engagement survey

Job summary

The Mater hospital is seeking a Day Surgery Centre Ward Clerk to join the Patient Services team in North Sydney. This full-time role focuses on administrative support, patient contact, and accurate records management within a busy admissions area.

You will assist with admissions, discharges, theatre bookings, and reception duties, contributing to a smooth patient journey and a positive hospital experience for families and staff alike.

Qualifications

• Completion of a medical terminology course (desirable)
• Previous hospital/medical environment experience (desirable)
• Excellent customer service
• Experience with Word, Excel and Outlook
• Professional demeanor aligned with organisational values

Responsibilities

• Provide administrative support to the healthcare team in busy admissions area.
• Act as a key contact for patients, staff and stakeholders, and manage patient records accurately.
• Assist with patient admissions, discharges, theatre bookings, reception and switchboard duties.

Skills

Outstanding customer service

Word/Excel/Outlook

Communication skills

Education

Medical terminology course (desirable)

Job description

Job Description

• Role Title: Day Surgery Centre Ward Clerk

• Role Type: Permanent, full time

• Department and Location: Patient Services, the Mater hospital, North Sydney

• Salary: 29.36 - 39.24 AUD base per hour +super

Welcome to the Mater, Sydney North Shore’s premier private hospital

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Mercy in 1906 and powered today by St Vincent’s Health Australia (established by the Sisters of Charity), the Sisters' spirit is our living heartbeat. We are a genuinely inclusive community celebrating all faiths and backgrounds, united in providing kind, exceptional care to everyone.

Whether you live locally or are traveling along the T1 or M1 rail corridors, your daily commute will be seamless. We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About The Role

We have an exciting full-time Ward Clerk position available within our Day Surgery Centre.

• This position provides administrative support to the healthcare team in a busy nursing admissions area. As a key point of contact for patients, staff, and other stakeholders across the hospital, the role requires strong communication and customer service skills, attention to detail, and accurate management of patient records.
• The Day Surgery Ward Clerk helps to ensure a smooth and efficient admission process for patients. Working in a fast-paced environment, this role requires the ability to manage competing priorities, use initiative, and work both independently and as part of a team. Good organisational and time management skills are essential, along with a commitment to providing a positive experience for patients and their families.
• As part of the Patient Services team, the Day Surgery Ward Clerk will be required in other areas of the hospital as needed. This includes patient admission and discharge, theatre bookings, reception and switchboard duties.

About You

• Completion of a medical terminology course (desirable)
• Previous experience working in a hospital or medical environment (desirable)
• Outstanding customer Service
• Experience working with word, excel and outlook
• Demonstrated professional manner and role model behaviors in alignment with our values
• Ability towork in a busy, fast paced environment, in a safe manner and report any hazards or incidents.
• Willingness to handle sensitive situations with compassion and patience
• A strong willingness to work as part of a team

What we can offer you at the Mater

• Exceptional Rewards: Highly competitive base pay, plus exclusive not-for-profit salary packaging perks. Enjoy pre-tax savings on up to $15,900 for everyday living costs (mortgage, rent, bills) plus $2,650 for dining out and entertainment annually
• An Amazing Workplace: 82% of staff recommend our hospital as a great place to work (2026 Engagement Survey)
• For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care
• Maternity Excellence: Join Sydney’s top private service and the city’s unique private Lvl 4 Special Care Unit
• Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres
• Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres
• Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios
• Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au

View Reconciliation Action Plan

Code of Conduct

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