Health Information BA: Process Optimization (Hybrid)

TEKsystems; Sydney; Hybrid; AUD 100,000 - 150,000; Full time

Job summary

TEKsystems is seeking an experienced Health Information Business Analyst to support a Federal Government conformance and compliance function. You will analyse, document and improve processes, work with subject matter experts, and define future-state designs.

Based in ACT/NSW/QLD with hybrid arrangements, the contract is 7 months plus extensions. Baseline clearance eligibility is preferred for security purposes and service continuity.

Qualifications

• Experience as a Business Analyst in complex environments.
• Strong business process analysis, design, and continuous improvement experience.
• Experience in service delivery, regulatory, compliance, or governance settings.
• Experience developing requirements, process maps, and implementation artefacts.
• Ability to facilitate workshops and engage diverse stakeholders.

Responsibilities

• Lead business analysis to understand requirements and define fit-for-purpose solutions.
• Map and redesign end-to-end business processes and workflows.
• Document current and future-state processes, controls, and performance measures.
• Apply structured methodologies to identify inefficiencies, risks, and gaps.
• Develop recommendations to improve quality, consistency and efficiency.
• Facilitate workshops and stakeholder consultations.
• Prepare requirements, process maps, plans, and decision-support materials.
• Maintain traceability from needs to delivered outcomes.
• Support implementation of improvements and organizational change.
• Manage workstreams, monitor milestones, risks and dependencies.

Skills

Business process analysis

Process mapping

Continuous improvement

Stakeholder engagement

Facilitation

Documentation

Analytical thinking

Problem solving

Governance environments

Education

Tertiary qualifications in Business, Health Information Management, Information Technology, Health, or a related discipline

CBAP/CCBA/ECBA or equivalent certifications

Job description

TEKsystems is seeking an experienced Health Information Business Analyst to support a Federal Government conformance and compliance function. You will analyse, document and improve processes, work with subject matter experts, and define future-state designs.

Based in ACT/NSW/QLD with hybrid arrangements, the contract is 7 months plus extensions. Baseline clearance eligibility is preferred for security purposes and service continuity.