Head of Workshop & Production

AME Group Enterprises Pty Ltd; Adelaide Hills; On-site; AUD 90,000 - 120,000; Full time

Job summary

AME Group Enterprises Pty Ltd is seeking a results-driven leader to optimise workshop operations and field services across Australia. You will lead the technical team looking after partners, dealers and end customers, developing After Sales into a standalone business unit that drives additional revenue.

You will be responsible for setting priorities, managing capacity and ensuring quality, safety and continuous improvement across workshop and field activities.

Qualifications

• Strong workshop management and leadership experience.
• Track record of achieving business and financial objectives.
• Excellent communication and relationship-building skills.
• Experience with CAD systems is highly regarded.
• Driver's licence and ability to travel.

Responsibilities

• Lead, supervise and develop workshop and field personnel; set priorities and targets.
• Manage capacity, delivery dates and resource planning; control costs.
• Oversee field commissioning, upgrades and maintenance as an extension of workshop operations.
• Engage proactively with customers and act as main contact for service and warranty.
• Develop and drive continuous improvement programs; ensure WHS compliance.

Skills

Workshop leadership

People leadership

Communication

Problem solving

Negotiation

Relationship building

Driver's licence

WHS knowledge

CAD experience

Tools

CAD systems

Job description

AME Group imports, distributes and supports specialist mechanised equipment for horticulture and viticulture enterprises.

Agri Automation Australia brings autonomous machinery and robotics to Australian growers.

We work closely with growers to create bespoke solutions that help improve operational efficiency and profitability.

Through exclusive partnerships with leading vendors in Europe and the United States, we deliver solutions engineered for performance, reliability, and long-term value.

Our commitment to innovation keeps us ahead of industry trends and reinforces our status as a preferred supplier.

Both businesses operate from our workshop at Monarto South, with customers and field staff across SA, Tasmania and Queensland.

About you

You are results-driven, big on customer service, and able to think outside the box to solve problems. You excel in working with primary producers who grow world-class produce and rely on our market-leading mechanised equipment so they can do what they do best.

Your skills, along with your passion and resilience, will see you lead our technical team in looking after our partners, dealers, and end customers across Australia.

What you'll be doing

Optimising our workshop operations and field services.

Getting to know our product and service range inside out, so you can wow our dealers and end customers.

Turning frowns upside down through active outreach and communication.

Spotting new opportunities to support our customers better.

Leading the development of After Sales into a standalone business unit that supports customers and drives additional revenue.

Key responsibilities

• Leadership
  • Lead, supervise and develop workshop and field personnel.
  • Set priorities and assign work.
  • Define and set performance targets.
  • Formulate and drive continuous improvement programs.
  • Ensure compliance with WHS standards.
• Workshop and production
  • Manage capacity, delivery dates and resource planning.
  • Optimise workflow planning, project profitability and cost control through job costing, with real-time tracking of labour and materials.
  • Develop and maintain bills of materials for in-house projects to support accurate costing, repeatability and serviceability.
  • Maintain quality standards through QA/QC protocols, including inspections, release approvals and documentation.
  • Enforce orderly housekeeping.
• Field
  • Oversee field commissioning, equipment upgrades, and service and maintenance work as an extension of workshop operations.
• After sales
  • Engage proactively with customers and act as the main point of contact for service, repair and warranty requests.

What you'll need

Strong workshop management and leadership experience with the skills and passion to lead the team effectively.

Motivation and a track record of achieving business and financial objectives.

A sharp mind for new technology, and the drive to work with our team to develop and support new technologies for the industry.

Strong problem-solving skills, a can-do attitude and a flexible approach.

Excellent communication, negotiation and relationship-building skills.

Knowledge of CAD systems (highly regarded).

A driver's licence and the freedom to travel.

Bonus points if you have experience with viticulture or horticulture equipment. For us, though, it is just as much about finding someone who brings passion, energy and enthusiasm to a very capable team.

Agri Automation Australia is transforming how horticulture and viticulture are managed across the country. We deploy cutting-edge technologies such as BURRO Robots and GOtrack autonomous tractor systems with complementary tools, enabling growers to streamline labour-intensive tasks and increase efficiency

Agri Automation Australia is transforming how horticulture and viticulture are managed across the country. We deploy cutting-edge technologies such as BURRO Robots and GOtrack autonomous tractor systems with complementary tools, enabling growers to streamline labour-intensive tasks and increase efficiency