Head of Transformation Advisory

We Are Charlotte; Melbourne; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Career growth

Flexible work environment

Global client base

Work from anywhere

AI upskilling

AHRI mentoring programs

Job summary

We Are Charlotte Pty Ltd is seeking a Head of Transformation Advisory to lead a team delivering workforce transformation for a portfolio of clients. You will balance client priorities, provide senior advisory on strategic issues, and develop team capability to ensure all deliverables are met.

In this role you will strengthen client relationships, guide organizational design and change management, and coordinate program management to optimize capacity and workloads across engagements.

Qualifications

• Bachelor's degree in Human Resources or related field.
• 8+ years in a Management Consulting role focusing on workforce/people transformation.
• Strategic thinker and planner, able to develop and execute strategies aligned with objectives.
• Proven leadership and ability to lead project teams.
• Strong program and project management capability.
• Experience in organisational design and change management, from readiness to embedding.
• Knowledge of consultation and employment relations during restructures.
• Excellent verbal and written communication.
• Strong data analysis skills with workforce data baselines and recommendations.
• Proficiency in workforce software and systems.
• Strong organisational and time management skills.
• Facilitation and hosting workshops with Senior/Executive stakeholders.
• Commitment to continuous learning and staying updated on trends.
• Ability to thrive in a fast-paced, dynamic environment with multiple priorities

Responsibilities

• Lead a team of Advisors to manage a portfolio of clients.
• Balance client priorities and provide senior advisory on strategic matters.
• Develop capability within the team and ensure client deliverables are met.
• Strengthen client relationships and build a high-performing team.
• Oversee program management to ensure capacity, workload planning and client management are aligned with goals.

Skills

Communication skills

Data analysis

Leadership

Program management

Change management

Organisational design

Stakeholder facilitation

Time management

Continuous learning

Adaptability

Education

Bachelor's degree in Human Resources

Job description

Here at We Are Charlotte (WRC) we give businesses and People leaders a highly-skilled team to partner with and deliver the right mix of strategic and hands-on support to unlock the capacity and capability to achieve their Workforce Transformation agenda and goals.

We have created a phenomenal team of talented people and we work across a variety of sectors and our work ranges from long term embedded engagements to focused project work. Our work spans four key stages - assessment, design, implementation and embedding - ensuring that the transformation we help to shape, actually sticks. We work with CEO’s, Founders, People teams, and Investment partners to solve for their transformation needs. All of this keeps the days at WRC varied, challenging and fun!

Our culture is built on trust, collaboration, and partnership. We bring simplicity to the complex world of People, delivering outcomes we can all be proud of. ‘Good people at work’ is our company motto, and if it’s yours too then you’ve come to the right place.

Role Overview

The Head of Transformation Advisory is responsible for leading a team of Advisors to manage a portfolio of clients and their Workforce Transformation needs. This role is required to balance client priorities, provide senior advisory on strategic/complex matters, and to effectively lead and manage a team to build their capability, and ensure that all client deliverables are met. Strengthening client relationships over time, as well as building and sustaining a high performing team are two critical performance KPIs for the role. Given the nature of transformation advisory, there is a strong ‘program management’ accountability for this role - ensuring that projects are planned and delivered in a way that ensures capacity, workload planning and client management are optimised towards WRC’s goals and targets.

In the last month in the role, you might have:

• Led change readiness sessions with a client’s executive and middle managers to agree what needs to change, when, and the role each leader will play
• Undertaken a data and sentiment informed diagnostic of a workforce, sizing the opportunity and building the case for change
• Designed a comprehensive program management plan to deliver a complex client project
• Hosted client workshops or strategy sessions focused on organisational design, digital transformation or culture and accountability models
• Provided strategic guidance in a company-wide restructuring effort, collaborating with senior leadership to align the new structure with business objectives
• Coordinated a team to implement a large-scale change program
• Partnered with vendors or strategic partners to coordinate the delivery of capability that is not core to WRC’s offering
• Participated as a senior member of a client’s project team
• Supported with business development, attending discovery calls with new clients or supporting the development of proposal documentation
• Advised on complex employee relations issues, including consultation through a restructure

What we’re looking for:

Required

• Bachelor's degree in Human Resources or a related field.
• 8+ years of experience in a Management Consulting role, specifically with Workforce/People transformation experience
• Strategic thinker and planner, able to develop and execute on strategies that align with organisational objectives
• Proven experience in a Leadership role and leading project teams
• Proven capability in program and project management
• Proven experience in organisational design and change management, from change readiness through to embedding new ways of working
• Working knowledge of consultation and employment relations obligations during restructures
• Excellent communication skills, both verbal and written.
• Strong data analysis skills, with the ability to analyse Workforce data, set baselines and provide strategic recommendations.
• Proficiency in Workforce software and systems.
• Strong organisational and time management skills.
• Skill in facilitation and hosting workshops or presentations with Senior/Executive stakeholders
• Commitment to continuous learning and staying updated on emerging Workforce trends and practices.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively.

Preferred

• Change management accreditation (e.g. Prosci or equivalent).
• HR certification (e.g. AHRI or CIPD).

What we offer:

• Career Growth: the experience you will get in this role is unparalleled. Working with stakeholders at a variety of seniority levels, different types of business and industries.
• A truly flexible working environment.
• Client Base: we partner with a variety of businesses, across most industries, which is a unique challenge that will broaden your perspective and skills.
• Work From Anywhere’: A change of scenery does wonders for the soul, and we get it! At We Are Charlotte, we offer you the chance to work from another location (a few conditions are attached!) twice a year (1 week at a time).
• Be upskilled to use AI intentionally and productively, participate in AHRI mentoring programs and access L&D programs on offer.
• Internal Culture Crew: that drives all the fun stuff to happen in our workplace.

We Are Charlotte is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from people of all backgrounds, experiences, and abilities and are dedicated to supporting a workplace where everyone feels valued and respected.