Head of Operations and Supply Chain

Talent Right; Sydney; Presencial; AUD 260.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Direct access to CEO

Autonomy to influence and implement

Competitive salary with incentives

Descripción de la vacante

Masterflow Solutions is seeking a Head of Operations and Supply Chain to own and optimize end-to-end operations, including S&OP, inventory, planning and supplier management. You will drive ERP optimisation and build the structures needed for sustainable growth.

Reporting directly to the CEO, you’ll lead managers, develop capabilities and KPIs, and create accountability across the business. This is a high-growth, executive role with significant influence on strategy and performance.

Formación

• Led S&OP processes in a manufacturing/industrial setting.
• Improved inventory management, forecasting and working capital.
• Managed overseas suppliers and complex supply chains.
• Experience with ERP platforms, ideally NetSuite.
• Led managers and built high-performing leadership teams.

Responsabilidades

• Lead Operations, Supply Chain, Procurement and Service functions.
• Establish and drive an effective Sales & Operations Planning (S&OP) process.
• Improve inventory performance and working capital outcomes.
• Manage and develop local and international supplier relationships.
• Drive ERP optimisation and operational reporting improvements.
• Develop KPIs, accountability frameworks and business disciplines.
• Build leadership capability across the operations team.
• Identify and implement continuous improvement initiatives that support growth.

Conocimientos

S&OP leadership

Inventory management

ERP systems

P&L ownership

Leadership of managers

Educación

Bachelor's degree in Operations/Engineering

Herramientas

NetSuite ERP

Descripción del empleo

Talent Right is partnering exclusively with Masterflow Solutions to recruit the Head of Operations and Supply Chain. Masterflow is entering an exciting phase of growth and is seeking an exceptional operational leader to help shape its future. Reporting directly to the CEO, this newly created leadership role will take ownership of Operations, Supply Chain, Procurement, Planning, Inventory and Service functions across the business. We’re looking for a commercially minded leader who enjoys building capability, improving performance and creating the structure required to support sustainable growth. Most importantly, you’ll become a trusted partner to the CEO, helping transition the business from founder-led operations to a scalable, high-performing organisation.

Why Masterflow?

Masterflow Solutions is a specialist supplier, designer, manufacturer and service provider of HVAC and waterside plantroom equipment across Australia and New Zealand. With strong growth, an established customer base and ambitious plans for the future, the business is investing in its next phase of operational maturity. This is a rare opportunity to work directly with the CEO, shape the operational strategy of the business and leave a lasting impact.

What You’ll Enjoy

• Newly created executive leadership position
• Direct access to the CEO and leadership team
• Genuine autonomy and influence
• Opportunity to drive meaningful change
• High-growth business with strong momentum
• Supportive, agile and down-to-earth culture
• Competitive salary package with incentive opportunity

About the Role

You will be responsible for leading and improving the end-to-end operational performance of the business. A key focus will be establishing a robust Sales & Operations Planning (S&OP) process, improving inventory and working capital performance, strengthening supplier relationships and developing greater accountability across the organisation. Success in this role will come through leading managers, building capability and implementing the systems, processes and disciplines required to support future growth.

Key Responsibilities

• Lead Operations, Supply Chain, Procurement and Service functions
• Establish and drive an effective Sales & Operations Planning (S&OP) process
• Improve inventory performance and working capital outcomes
• Manage and develop local and international supplier relationships
• Drive ERP optimisation and operational reporting improvements
• Develop KPIs, accountability frameworks and business disciplines
• Build leadership capability across the operations team
• Identify and implement continuous improvement initiatives that support growth

The Ideal Candidate

You have likely:

• Led Sales & Operations Planning (S&OP) within a manufacturing, engineering or industrial business
• Improved inventory management, forecasting and working capital performance
• Managed overseas suppliers and complex supply chains
• Worked extensively with ERP platforms, ideally NetSuite
• Led managers and built high-performing leadership teams
• Introduced structure, accountability and operational discipline within a growing business
• Strong commercial and financial acumen, including P&L ownership, budgeting, forecasting and performance analysis

Highly Regarded

• HVAC, pumps, valves, mechanical services or industrial equipment experience
• Engineer-to-order or project-based manufacturing environments
• Operations, Engineering, Supply Chain or Business qualifications
• Experience supporting rapid business growth and transformation

The Person

We’re looking for a leader with high emotional intelligence who can empower managers, develop capability and create accountability without unnecessary bureaucracy. You build trust quickly, lead through influence rather than control and enjoy creating teams, systems and processes that enable businesses to scale successfully.