Head of Online Academic Programs

at

City of Melbourne

Hybrid

AUD 120,000 - 160,000

Full time

14 days+

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Job summary

OES in Australia seeks an Academic Portfolio Manager (Business portfolio) to lead a portfolio of online academic programs. You will work with university partners and internal stakeholders to set strategy, oversee operations, quality assurance and workforce planning to deliver outstanding student outcomes and commercial success.

This full-time role offers hybrid work from our Cremorne, VIC office or remote depending on location.

Qualifications

Postgraduate qualification in business or education management complemented by significant leadership and management experience.
Knowledge of education, online and face to face delivery of Business programmes from a university background.
Proven success leading large-scale operational teams and delivering sustainable business growth within education or corporate setting.
Strong people leadership capabilities, with experience coaching managers, building high-performing teams, driving accountability, and leading workforce planning initiatives.
Demonstrated commercial and financial acumen, including responsibility for budgets, resource allocation, financial performance, and operational efficiency.
Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships and collaborate effectively with senior executives and external partners.
Highly developed analytical and strategic thinking skills, using data and insights to inform decision-making, improve performance, and identify growth opportunities.

Responsibilities

Drive student success by leading the delivery of high-quality academic Business programs that support exceptional learning experiences and positive student outcomes.
Champion operational excellence through robust quality assurance processes, effective governance, and compliance with university and accreditation requirements.
Lead and develop high-performing teams by coaching Academic Leads, fostering engagement, and building a culture of accountability and continuous improvement.
Oversee portfolio performance and financial sustainability through workforce planning, resource allocation, and management of disciplinary staffing budgets.
Build and strengthen strategic university partnerships by collaborating with senior academic stakeholders to deliver shared goals and long‑term program success.
Identify and deliver growth opportunities by driving program innovation, continuous improvement initiatives, and the expansion of courses and partnerships.