Academic Portfolio Manager

Online Education Services; City of Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Professional development

Culture Club

Health & wellbeing

Parental leave

Study assistance

Mental health support

Income protection

Health insurance rates

Employee discounts

Job summary

Online Education Services is seeking an Academic Portfolio Manager (Psychology) to lead the strategy, operations, QA and workforce planning for online Psychology programs in Australia. The role involves collaborating with university partners, senior stakeholders and a high-performing team to deliver outstanding student outcomes and commercial success.

This full-time role offers hybrid work from Cremorne, VIC or fully remote depending on location, with opportunities to shape program innovation

Qualifications

• Postgraduate qualification in Psychology preferred.
• Knowledge of online and face-to-face delivery of Psychology programmes from a university background.
• Proven success leading large-scale operational teams and delivering growth in education or corporate settings.

Responsibilities

• Drive student success by leading delivery of high-quality Business programs online.
• Champion operational excellence through QA processes, governance, and accreditation compliance.
• Lead and develop high-performing teams by coaching Academic Leads and driving accountability.
• Oversee portfolio performance and financial sustainability through workforce planning and budgeting.
• Strengthen strategic university partnerships with senior stakeholders for shared goals.

Skills

Strategic leadership

Program management

Stakeholder management

Financial acumen

Workforce planning

Coaching & development

Analytical thinking

Team development

Education

Postgraduate qualification in Psychology

Master’s degree in psychology or related discipline

Job description

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

The Opportunity:

We are looking for an Academic Portfolio Manager (Psychology portfolio). In this pivotal leadership role you will drive the success and growth of a portfolio of online academic programs. Working closely with our university partner and internal stakeholders, you will lead strategy, operations, quality assurance, and workforce planning to deliver outstanding student outcomes while ensuring commercial success. This is an opportunity to influence program innovation, build strong senior stakeholder relationships, and lead a high-performing team dedicated to excellence in online education.

This is a full-time role and can be hybrid (working from our office in Cremorne, VIC or fully remote depending on your location).

Your new role:

• Drive student success by leading the delivery of high-quality academic Business programs that support exceptional learning experiences and positive student outcomes.
• Champion operational excellence through robust quality assurance processes, effective governance, and compliance with university and accreditation requirements.
• Lead and develop high-performing teams by coaching Academic Leads, fostering engagement, and building a culture of accountability and continuous improvement.
• Oversee portfolio performance and financial sustainability through workforce planning, resource allocation, and management of disciplinary staffing budgets.
• Build and strengthen strategic university partnerships by collaborating with senior academic stakeholders to deliver shared goals and long-term program success.
• Identify and deliver growth opportunities by driving program innovation, continuous improvement initiatives, and the expansion of courses and partnerships.

Who we need:

• Postgraduate qualification in Psychology is preferred. A master’s degree in psychology or a closely related discipline will also be strongly considered
• Knowledge of education, experience of online and face to face delivery of Psychology programmes from a university background.
• Proven success leading large-scale operational teams and delivering sustainable business growth within education or corporate setting.
• Strong people leadership capabilities, with experience coaching managers, building high-performing teams, driving accountability, and leading workforce planning initiatives.
• Demonstrated commercial and financial acumen, including responsibility for budgets, resource allocation, financial performance, and operational efficiency.
• Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships and collaborate effectively with senior executives and external partners.
• Highly developed analytical and strategic thinking skills, using data and insights to inform decision‑making, improve performance, and identify growth opportunities.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:

• Professional development and mentoring
• OES Culture Club and events calendar
• Health and wellbeing activities
• Paid parental leave
• Purchased leave
• Study assistance and leave for eligible employees
• Mental health support resources and Employee assistance program (EAP)
• Income protection insurance
• Access to corporate health insurance rates
• Access to our employee benefits platform - offering retail discounts & novated leasing

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.