Head of Ocean Freight Operations

DHL Global Forwarding; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

DHL Global Forwarding is seeking an OFR Transport Manager to lead Ocean Freight operations and drive performance. You will develop a high-performing team, own operational and financial results, and strengthen customer and supplier relationships to deliver outstanding outcomes.

You’ll empower people, focus on productivity and profitability, and continuously seek smarter ways to work. If you’re a decisive leader who delivers practical solutions, we’d love to hear from you.

Qualifications

• 2+ years in a leadership role.
• Strong leadership, coaching and feedback skills.
• Ability to influence people and build stakeholder relationships.
• Knowledge of import processes, regulatory requirements, FCL/LCL and ground transport.
• Strong commercial awareness and understanding of productivity and profitability.
• Experience in managing customer and operational escalations.
• Attention to detail and commitment to quality.
• Continuous-improvement mindset.

Responsibilities

• Lead and develop a high-performing team.
• Own operational and financial performance.
• Strengthen customer and supplier relationships with Truckers and depots.
• Deliver operational excellence.
• Turn challenges into solutions.
• Create a culture of accountability, collaboration and continuous improvement.

Skills

People leadership

Coaching feedback

Stakeholder management

Import processes

Regulatory knowledge

FCL/LCL & ground transport

Commercial awareness

Productivity & profitability

Customer escalations

Attention to detail

Continuous improvement

Job description

DHL Global Forwarding is seeking an OFR Transport Manager to lead Ocean Freight operations and drive performance. You will develop a high-performing team, own operational and financial results, and strengthen customer and supplier relationships to deliver outstanding outcomes.

You’ll empower people, focus on productivity and profitability, and continuously seek smarter ways to work. If you’re a decisive leader who delivers practical solutions, we’d love to hear from you.