Head of IT, Manufacturing & ERP

Akubra Hats Pty Ltd; Sydney; Vor Ort; AUD 130.000 - 170.000; Vollzeit

Zusammenfassung

Akubra is seeking an IT Manager to own the full technology lifecycle across the business, including infrastructure, security, and production systems. You will lead IT operations across Kempsey, Sydney, and our retail network, and drive ERP and AI initiatives to support growth.

Reporting to the CFO, you will manage vendors, ensure policy compliance, and deliver projects on time and within budget while enabling staff with robust training and support.

Qualifikationen

• Minimum 5 years in IT management or a similar role.
• Strong knowledge of IT infrastructure, security and operations.
• Proven experience managing vendors, MSPs, contracts and SLAs.
• Proven experience delivering IT projects on time and within budget.
• Experience with ERP implementations or major business system rollouts.
• Experience supporting corporate and production technology.
• Strong problem-solving and analytical skills.
• Clear communication with technical and non-technical stakeholders.
• A degree in IT, Computer Science or related field, or equivalent experience.
• Desirable: NetSuite, workforce/time and attendance systems, AI in business processes, scripting/integrations.

Aufgaben

• Deliver high-quality IT service and support to Kempsey, Sydney, and our retail network.
• Maintain infrastructure across networks, servers, cloud services and security systems.
• Manage hardware, software, licensing and user access, including onboarding, offboarding and access changes.
• Develop and implement IT policies and procedures, and ensure compliance with relevant standards.
• Support both corporate and production technology requirements.
• Oversee IT projects and deliver them on time and within budget.
• Provide IT input to our NetSuite ERP project team, covering infrastructure, data, integrations, user access and testing.
• Lead our AI integration work, from identifying use cases through to implementation.
• Manage MSPs, suppliers and support partners, and monitor SLA performance.
• Review contracts, licences and renewals, negotiate terms and assess value.
• Work with department heads to identify technology needs and deliver practical solutions.
• Provide training and support to staff on our systems and tools.

Kenntnisse

IT management

Vendor management

ERP implementation

AI integration

IT infrastructure

Security best practices

Project delivery

Communication

Ausbildung

IT/CS degree or equivalent

Tools

NetSuite

MSP management tools

Jobbeschreibung

Akubra is seeking an IT Manager to own the full technology lifecycle across the business, including infrastructure, security, and production systems. You will lead IT operations across Kempsey, Sydney, and our retail network, and drive ERP and AI initiatives to support growth.

Reporting to the CFO, you will manage vendors, ensure policy compliance, and deliver projects on time and within budget while enabling staff with robust training and support.