Head of CCO Office: Strategy to Impact

Rest; Sydney; On-site; AUD 180,000 - 280,000; Full time

Benefits offered by this job

5 Rest Days

Parental leave 22 weeks

AI & Data Academy

Income protection insurance

Extra leave option

Rest Excellence Awards

Job summary

Rest is seeking a Head of Office to amplify the efficiency and efficacy of Rest's Chief Commercial Officer (CCO). You will translate the CCO’s vision into executable plans, strengthen governance, anticipate risks and ensure disciplined delivery of critical initiatives across the Commercial division.

You will lead senior stakeholder relationships, manage projects, and drive value creation by connecting Commercial insights with broader Rest capabilities, embedding accountability and continuous

Qualifications

• Relevant degree in Business, Commerce, Economics, Finance or Law; a postgraduate qualification such as an MBA is advantageous.
• Senior experience in superannuation or financial services, with strong knowledge of regulatory requirements and member-first obligations.
• Proven ability to design and operationalise value streams that deliver measurable enterprise-wide benefits.
• Track record in operational efficiency, process improvement, financial management and data-informed decision-making.
• Strong strategic and commercial judgement, including developing persuasive business cases and delivering outcomes to agreed timeframes.
• Experience as a trusted advisor to a senior executive, exercising discretion, integrity and diplomacy.
• Expertise in governance, Board and committee reporting, performance tracking and risk escalation.
• Align: Translates strategy into clear priorities, aligning people, resources and decisions to deliver member and business outcomes.
• Grow: Builds adaptable, high-performing teams, role modelling learning agility and developing future-ready capability that combines AI with human judgement, empathy and trust.
• Deliver: Achieves outcomes through empowered teams, adapting approach as needs evolve, and driving measurable impact and continuous improvement. Fosters shared and clear accountability across teams, Divisions and partners.

Responsibilities

• Turn strategy into action: Translate the CCO’s priorities into clear plans, high-impact initiatives and measurable enterprise outcomes.
• Find and unlock value: Build a visible pipeline of opportunities and connect Commercial insights with the parts of Rest that can bring them to life.
• Make work simpler and sharper: Remove unnecessary complexity, duplication and friction so people can focus their energy where it matters.
• Influence the big decisions: Bring insight, judgement and clarity to complex issues, helping the CCO and senior leaders make confident, well-informed decisions.
• Drive strategic priorities: Take ownership of critical initiatives, maintain momentum and navigate risks, dependencies and competing priorities.
• Connect the organisation: Bring together leaders and teams across Rest, making dependencies visible and creating alignment around shared outcomes.
• Lift performance: Establish the governance, reporting and operating rhythms that create accountability without slowing the business down.
• Operate at the highest levels: Represent the CCO confidently with Executive, Board and key stakeholders, communicating complex ideas clearly and purposefully.
• Shape a future-ready Commercial team: Help build a high-performance culture that combines commercial thinking, analytical rigour, human judgement and the effective use of AI.

Skills

Strategic leadership

Commercial judgement

Stakeholder management

Governance reporting

Regulatory knowledge

People development

Education

Degree in Business/Commerce/Economics/Finance/Law

MBA (advantage)

Tools

Data analytics

Governance tools

Job description

Rest is seeking a Head of Office to amplify the efficiency and efficacy of Rest's Chief Commercial Officer (CCO). You will translate the CCO’s vision into executable plans, strengthen governance, anticipate risks and ensure disciplined delivery of critical initiatives across the Commercial division.

You will lead senior stakeholder relationships, manage projects, and drive value creation by connecting Commercial insights with broader Rest capabilities, embedding accountability and continuous