Head of Office, Commercial

Rest Industry Super; Sydney; On-site; AUD 230,000 - 320,000; Full time

Benefits offered by this job

Rest Days

Parental leave

AI & Data Academy

Income Protection Insurance

Extra leave

Excellence awards

Job summary

Rest Industry Super is seeking a Head of Office in Sydney to amplify the efficiency of the Chief Commercial Officer. You will translate vision into executable plans, strengthen governance, anticipate risks and drive critical initiatives.

This role connects the Commercial function with the broader organisation and embeds value creation for members. You’ll lead senior stakeholder relationships, shape a high-performance team, and ensure disciplined delivery while fostering accountability and

Qualifications

• Relevant degree in Business, Commerce, Economics, Finance or Law; MBA advantageous.
• Senior experience in superannuation or financial services with regulatory knowledge.
• Proven ability to design and operationalise value streams that deliver measurable enterprise-wide benefits.
• Track record in operational efficiency, process improvement, financial management and data-informed decision-making.
• Strong strategic and commercial judgement, including developing persuasive business cases and delivering outcomes to agreed timeframes.
• Experience as a trusted advisor to a senior executive, exercising discretion, integrity and diplomacy.
• Expertise in governance, Board and committee reporting, performance tracking and risk escalation.
• Align: Translates strategy into clear priorities, aligning people, resources and decisions to deliver member and business outcomes.
• Grow: Builds adaptable, high-performing teams, combining AI with human judgement, empathy and trust.

Responsibilities

• Translate the CCO’s priorities into clear plans, high-impact initiatives and measurable enterprise outcomes.
• Build a visible pipeline of opportunities and connect Commercial insights with the parts of Rest that can bring them to life.
• Remove unnecessary complexity, duplication and friction so people can focus their energy where it matters.
• Bring insight, judgement and clarity to complex issues, helping senior leaders make confident decisions.
• Take ownership of critical initiatives, maintain momentum and navigate risks, dependencies and competing priorities.
• Bring together leaders and teams across Rest, making dependencies visible and creating alignment around shared outcomes.
• Establish governance, reporting and operating rhythms that create accountability without slowing the business down.
• Represent the CCO confidently with Executive, Board and key stakeholders, communicating complex ideas clearly and purposefully.
• Help build a high-performance culture that combines commercial thinking, analytical rigour, human judgement and AI.

Skills

Strategic thinking

Commercial judgement

Leadership

Communication

Education

Bachelor degree in Business, Commerce, Economics, Finance or Law

MBA advantageous

Job description

We’ve been around since 1988, and today we’re one of Australia’s largest profit‑to‑member super funds.

That means everything we do is focused on delivering better outcomes for our members – not shareholders.

Rest will review applications prior to the closing date and may close the role earlier.

Job Description

At Rest, we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management, we focus on delivering strong long‑term outcomes for our members — from their first job through to retirement*. Your best at Rest means focusing on what matters, being trusted to get on with it, and knowing your work genuinely makes a difference. That’s how we operate every day, guided by our values: Be Daring, Keep It Simple, Take Action and Have Grit.

Join us as a Head of Office, where you’ll beresponsible for amplifying the efficiency and efficacy of
Rest's Chief Commercial Officer (CCO). This is your opportunity to make a real contribution to the financial wellbeing of millions of Australians.

The role is pivotal in translating the CCO's vision into executable plans, strengthens decision-making and governance, anticipates risks, and ensures disciplined delivery of critical initiatives. It connects the Commercial function with the broader organisation, with a focus on enterprise‑wide value creation and embeds a culture of accountability, continuous improvement and enduring member value.
As a member of the Commercial division Leadership Team, the Head of CCO Office will manage senior stakeholder relationships and provide leadership on projects as directed by the CCO.

You’ll:

• Turn strategy into action: Translate the CCO’s priorities into clear plans, high-impact initiatives and measurable enterprise outcomes.
• Find and unlock value: Build a visible pipeline of opportunities and connect Commercial insights with the parts of Rest that can bring them to life.
• Make work simpler and sharper: Remove unnecessary complexity, duplication and friction so people can focus their energy where it matters.
• Influence the big decisions: Bring insight, judgement and clarity to complex issues, helping the CCO and senior leaders make confident, well‑informed decisions.
• Drive strategic priorities: Take ownership of critical initiatives, maintain momentum and navigate risks, dependencies and competing priorities.
• Connect the organisation: Bring together leaders and teams across Rest, making dependencies visible and creating alignment around shared outcomes.
• Lift performance: Establish the governance, reporting and operating rhythms that create accountability without slowing the business down.
• Operate at the highest levels: Represent the CCO confidently with Executive, Board and key stakeholders, communicating complex ideas clearly and purposefully.
• Shape a future‑ready Commercial team: Help build a high‑performance culture that combines commercial thinking, analytical rigour, human judgement and the effective use of AI.

Qualifications

• Relevant degree in Business, Commerce, Economics, Finance or Law; a postgraduate qualification such as an MBA is advantageous.
• Senior experience in superannuation or financial services, with strong knowledge of regulatory requirements and member‑first obligations.
• Proven ability to design and operationalise value streams that deliver measurable enterprise‑wide benefits.
• Track record in operational efficiency, process improvement, financial management and data‑informed decision‑making.
• Strong strategic and commercial judgement, including developing persuasive business cases and delivering outcomes to agreed timeframes.
• Experience as a trusted advisor to a senior executive, exercising discretion, integrity and diplomacy.
• Expertise in governance, Board and committee reporting, performance tracking and risk escalation.
• Align: Translates strategy into clear priorities, aligning people, resources and decisions to deliver member and business outcomes.
• Grow: Builds adaptable, high‑performing teams, role modelling learning agility and developing future‑ready capability that combines AI with human judgement, empathy and trust.
• Deliver: Achieves outcomes through empowered teams, adapting approach as needs evolve, and driving measurable impact and continuous improvement. Fosters shared and clear accountability across teams, Divisions and partners.

Additional Information

.What you'll find at Rest

• 5 Rest Days (wellbeing days) each year in addition to annual leave
• Eligible employees are entitled to22 weeks paid parental leave (gender neutral)
• Learning and development opportunities, including AI & Data Academy, leadership programs, LinkedIn Learning, study assistance and professional memberships
• Income Protection Insurance
• Option to purchase additional leave
• Recognition through our Rest Excellence Awards

If you share our values and this sounds like the kind of place you’d do your best work, we’d like to hear from you.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

We welcome applications from all candidates. To be considered, you will need the right to work in Australia.

*Funds under management as at 30 June 2026. Rest is recognised as a superannuation leader across a range of areas including performance, responsible investment and member value. Find out more at https://rest.com.au/why-rest/awards.