Head of Office, Commercial

Rest1; Sydney; Hybrid; AUD 260,000 - 420,000; Full time

Benefits offered by this job

Hybrid working

Rest Days

Parental leave (22 weeks)

Learning & development programs

Income protection

Awards and recognition

Job summary

Rest invites a Head of Office to amplify the efficiency and efficacy of Rest's Chief Commercial Officer. You will translate the CCO’s vision into executable plans, strengthen governance, anticipate risks and drive disciplined delivery of strategic initiatives.

The role connects Commercial with the wider organisation to create enduring member value and enterprise benefits. As a member of the Commercial division Leadership Team, you will manage senior stakeholders and lead projects, shaping a

Qualifications

• Senior experience in superannuation or financial services with regulatory knowledge
• Proven ability to design and operationalise value streams that deliver enterprise-wide benefits
• Track record in governance, reporting and risk escalation
• Strong strategic and commercial judgement and persuasive business-case development
• Experience as a trusted advisor to a senior executive with discretion and diplomacy

Responsibilities

• Translate the CCO's priorities into clear plans, initiatives and measurable outcomes
• Build a visible pipeline of opportunities and connect insights with Rest
• Remove complexity and friction to sharpen focus
• Provide insight and clarity to assist executive decisions
• Own critical initiatives, manage risks, dependencies, and timelines
• Represent the CCO to Executives and Board with clear, purposeful communication
• Establish governance and operating rhythms that drive accountability
• Shape a future-ready Commercial team blending AI with human judgement

Skills

Senior experience

Regulatory knowledge

Value stream design

Governance reporting

Data-driven decisions

Strategic judgement

Executive advisory

Education

Relevant degree in Business/Commerce/Economics/Finance/Law

MBA advantageous

Job description

At Rest, we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management, we focus on delivering strong long-term outcomes for our members - from their first job through to retirement*. Your best at Rest means focusing on what matters, being trusted to get on with it, and knowing your work genuinely makes a difference. That's how we operate every day, guided by our values: Be Daring, Keep It Simple, Take Action and Have Grit.

Join us as a Head of Office, where you'll be responsible for amplifying the efficiency and efficacy of Rest's Chief Commercial Officer (CCO). This is your opportunity to make a real contribution to the financial wellbeing of millions of Australians. The role is pivotal in translating the CCO's vision into executable plans, strengthens decision-making and governance, anticipates risks, and ensures disciplined delivery of critical initiatives. It connects the Commercial function with the broader organisation, with a focus on enterprise-wide value creation and embeds a culture of accountability, continuous improvement and enduring member value.

As a member of the Commercial division Leadership Team, the Head of CCO Office will manage senior stakeholder relationships and provide leadership on projects as directed by the CCO.

You’ll

• Turn strategy into action: Translate the CCO's priorities into clear plans, high-impact initiatives and measurable enterprise outcomes.
• Find and unlock value: Build a visible pipeline of opportunities and connect Commercial insights with the parts of Rest that can bring them to life.
• Make work simpler and sharper: Remove unnecessary complexity, duplication and friction so people can focus their energy where it matters.
• Influence the big decisions: Bring insight, judgement and clarity to complex issues, helping the CCO and senior leaders make confident, well-informed decisions.
• Drive strategic priorities: Take ownership of critical initiatives, maintain momentum and navigate risks, dependencies and competing priorities.
• Connect the organisation: Bring together leaders and teams across Rest, making dependencies visible and creating alignment around shared outcomes.
• Lift performance: Establish the governance, reporting and operating rhythms that create accountability without slowing the business down.
• Operate at the highest levels: Represent the CCO confidently with Executive, Board and key stakeholders, communicating complex ideas clearly and purposefully.
• Shape a future-ready Commercial team: Help build a high-performance culture that combines commercial thinking, analytical rigour, human judgement and the effective use of AI.

Requirements

• Relevant degree in Business, Commerce, Economics, Finance or Law; a postgraduate qualification such as an MBA is advantageous.
• Senior experience in superannuation or financial services, with strong knowledge of regulatory requirements and member-first obligations.
• Proven ability to design and operationalise value streams that deliver measurable enterprise-wide benefits.
• Track record in operational efficiency, process improvement, financial management and data-informed decision-making.
• Strong strategic and commercial judgement, including developing persuasive business cases and delivering outcomes to agreed timeframes.
• Experience as a trusted advisor to a senior executive, exercising discretion, integrity and diplomacy.
• Expertise in governance, Board and committee reporting, performance tracking and risk escalation.

Leadership Expectations

• Align: Translates strategy into clear priorities, aligning people, resources and decisions to deliver member and business outcomes.
• Grow: Builds adaptable, high-performing teams, role modelling learning agility and developing future-ready capability that combines AI with human judgement, empathy and trust.
• Deliver: Achieves outcomes through empowered teams, adapting approach as needs evolve, and driving measurable impact and continuous improvement. Fosters shared and clear accountability across teams, Divisions and partners.

What you’ll find at Rest

• Hybrid working
• 5 Rest Days (wellbeing days) each year in addition to annual leave
• Eligible employees are entitled to 22 weeks paid parental leave (gender neutral)
• Continued super contributions during parental leave
• Learning and development opportunities, including AI & Data Academy, leadership programs, LinkedIn Learning, study assistance and professional memberships
• Income Protection Insurance
• Option to purchase additional leave
• Recognition through our Rest Excellence Awards

If you share our values and this sounds like the kind of place you'd do your best work, we'd like to hear from you.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We