Head of AI, Automation & Analytics — AI-Driven Ops Leader

UpGuard; Australia; On-site; AUD 180,000 - 240,000; Full time

Job summary

UpGuard is seeking a Head of AI, Automation & Analytics to lead A3, the central function for AI, workflow automation and analytics within the Operations department. You will lead a small team of AI specialists and work closely with the Enablement Lead in People.

You will set A3's strategy, drive quarterly OKRs, oversee automations across the company and ensure secure, governed AI platforms, collaborating with Cloud Platform Engineering and Security teams.

Qualifications

• Bachelor's Degree in software engineering
• Experience leading AI/automation teams
• Strong governance of AI/automation platforms
• Experience with Google Cloud tools (Vertex AI, BigQuery)

Responsibilities

• Set A3's charter, operating model and 6-month strategy.
• Define quarterly OKRs for the function and report progress to SteerCo and ExCo.
• Decide which processes to automate and which AI capabilities to build.
• Own the roadmap for ug-buddy, UpGuard's internal AI co-worker.
• Lead, coach and performance-manage the A3 team and recruit new members.
• Run delivery process: sprints, prioritisation and capacity model.
• Set technical direction and architecture for AI agents and integrations.
• Review designs and production readiness on Google Cloud and n8n.

Skills

Leadership

Strategy

OKR setting

Team coaching

AI governance

Stakeholder management

Education

Bachelor's Degree in software engineering

Tools

Vertex AI

BigQuery

GKE

n8n

Job description

UpGuard is seeking a Head of AI, Automation & Analytics to lead A3, the central function for AI, workflow automation and analytics within the Operations department. You will lead a small team of AI specialists and work closely with the Enablement Lead in People.

You will set A3's strategy, drive quarterly OKRs, oversee automations across the company and ensure secure, governed AI platforms, collaborating with Cloud Platform Engineering and Security teams.