Head Coach, Retail: Lead Teams, Elevate Service

Nike; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Full uniform provided twice per year

Generous product discount

Access to special release product

Birthday leave

Wellbeing program and tools

Job summary

Nike Liverpool Store is seeking a Head Coach to lead a high-volume retail team, champion the service culture, and bring the Nike brand to life. You will train and empower staff, hire top talent, and drive KPI achievement in a fast-paced environment.

Reporting to the Regional Manager, you will coach, develop and provide feedback, manage priorities, and ensure the team delivers positive moments for customers while maintaining a fun, team-focused culture.

Qualifications

• The candidate shows strong leadership and people development skills.
• Excellent written and verbal communication skills.
• Strategic, problem-solving and influencing abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead: drive a service culture that brings the Nike brand to life.
• Coach: provide leadership, people development and feedback, including hiring, training, performance management and succession planning.
• Drive: help the team achieve targets and KPIs by unlocking their potential.
• Inspire: care about the team and have fun!
• Reporting to Regional Manager, you will lead a high-performing team across the store.

Skills

Leadership

People development

Communication

Strategic thinking

Problem solving

Ability to manage multiple priorities

Job description

Nike Liverpool Store is seeking a Head Coach to lead a high-volume retail team, champion the service culture, and bring the Nike brand to life. You will train and empower staff, hire top talent, and drive KPI achievement in a fast-paced environment.

Reporting to the Regional Manager, you will coach, develop and provide feedback, manage priorities, and ensure the team delivers positive moments for customers while maintaining a fun, team-focused culture.