Head Barista & Coffee Program Lead

Normas Deli Pty Ltd; Manly; On-site; AUD 70,000 - 73,000; Full time

Job summary

Norma's Deli in Manly, NSW is seeking a Head Barista to lead our coffee program and barista team. You’ll own the quality and consistency of every cup, keep the station running smoothly, and train staff who share a passion for coffee.

If you have 3+ years of high-volume cafe experience, strong espresso knowledge, and enjoy leading by example, we’d love to hear from you. The role offers a competitive A$70k–A$73k salary and a permanent full-time position.

Qualifications

• At least 3 years’ barista experience in a busy, quality-focused café or venue.
• Experience leading or training a barista team.
• Strong knowledge of espresso extraction, dialling in, milk texturing and latte art.
• NSW Food Safety Supervisor (FSS) Certificate is highly regarded.
• Ownership of the coffee program in a busy, much-loved venue.

Responsibilities

• Produce high-quality coffee and drinks to Norma’s Deli standards.
• Dial in espresso daily and adjust for consistent taste.
• Set and maintain drink recipes, milk standards and presentation.
• Keep service fast and efficient during peak periods without compromising quality.
• Give guests friendly service and coffee knowledge and recommendations.
• Work with FOH and kitchen teams to ensure orders go out on time.
• Lead, support and motivate the barista team on every shift.
• Train new and existing baristas in extraction, milk texturing, latte art and workflow.
• Give regular feedback and uphold quality and service standards.
• Help the managers with barista rostering and onboarding.
• Order and manage coffee, milk, alternative milks and bar supplies.
• Rotate stock and keep wastage to a minimum.
• Build a strong relationship with our coffee roaster and suppliers.
• Clean and maintain the espresso machines and grinders, and report faults promptly.
• Keep the coffee station clean, organised and well presented.

Skills

Barista experience

Team leadership

Espresso extraction

Milk texturing

Latte art

Equipment maintenance

Guest-focused service

FSS certificate

Coffee program ownership

Job description

Norma's Deli in Manly, NSW is seeking a Head Barista to lead our coffee program and barista team. You’ll own the quality and consistency of every cup, keep the station running smoothly, and train staff who share a passion for coffee.

If you have 3+ years of high-volume cafe experience, strong espresso knowledge, and enjoy leading by example, we’d love to hear from you. The role offers a competitive A$70k–A$73k salary and a permanent full-time position.