Head Barista & Café Team Lead – Remote

Arnott'S; Sydney; À distance; AUD 65 000 - 90 000; Plein temps

Résumé du poste

ShiftCare is seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a strong work ethic.

The role requires a Head Barista to manage and train baristas, maintain relationships with customers and suppliers, and ensure a clean, compliant coffee shop environment while working flexible hours, including weekends and holidays.

Qualifications

• High school diploma or equivalent.
• 3–5 years of proven experience as Head Barista or in a senior coffee-making role.
• Excellent knowledge of coffee brewing methods and techniques.
• Strong leadership, team management, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain high standards of cleanliness and organization.
• Ability to work flexible hours, including weekends and holidays.
• Certification in Advanced Barista Skills or equivalent.

Responsabilités

• Manage and train a team of baristas to ensure consistent quality and customer service
• Develop and maintain relationships with customers and coffee bean suppliers.
• Create and maintain a welcoming and clean coffee shop environment
• Manage inventory and ordering of coffee and supplies
• Develop and implement new coffee recipes and menu items
• Ensure compliance with health and safety regulations
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain equipment and perform regular maintenance and cleaning
• Implement quality control measures for coffee preparation and service.

Connaissances

Leadership

Interpersonal skills

Barista knowledge

Team management

Fast-paced work

Attention to detail

Flexible hours

Advanced Barista Certification

Formation

High school diploma or equivalent

Description du poste

ShiftCare is seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a strong work ethic.

The role requires a Head Barista to manage and train baristas, maintain relationships with customers and suppliers, and ensure a clean, compliant coffee shop environment while working flexible hours, including weekends and holidays.