Hardware Technician

Labour Support Group; City of Melbourne; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

IGroup Consulting in Epping, Victoria, seeks an experienced Hardware Technician for a full-time role in Australia. The position offers an annual salary of $80,000-$85,000 plus superannuation, based in Epping, Victoria.

You will diagnose hardware and software issues, configure servers, install software, set up networks, and perform preventive maintenance in enterprise environments. A corporate-oriented mindset and strong technical skills are essential.

Qualifications

• 4+ years as a hardware technician in a corporate setting.
• Experience configuring, maintaining and troubleshooting dedicated server hardware.
• Knowledge of BIOS/UEFI configuration and firmware upgrades.
• Experience with structured cabling (Cat6/6a) and rack-mounted hardware.
• Strong analytical skills and ability to learn new software/hardware.

Responsibilities

• Diagnosing hardware and software issues to provide effective solutions.
• Responding to user inquiries and resolving hardware and software issues promptly.
• Installing and configuring software applications and operating systems.
• Setting up and maintaining computer networks, including routers and switches.
• Repairing and replacing peripheral equipment as needed.
• Performing preventive maintenance on computer hardware.
• Collaborating with vendors to source hardware and software solutions.
• Documenting configurations, changes, and maintenance activities.

Skills

Hardware troubleshooting

Server hardware

BIOS/UEFI configuration

Hardware virtualization

Structured cabling

Network peripherals

Analytical skills

Positive attitude

Education

IT-related qualification

Tools

Enterprise hardware racks

Blade servers

High-density compute nodes

Job description

IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They are a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia.

They now seek an experienced Hardware Technician to join the team in Epping, Victoria.

The Role

This is a full time role with an annual salary set at $80,000- $85,000 plus superannuation, and will be based in Epping, Victoria.

The Responsibilities

• Diagnosing hardware and software issues to provide effective solutions to technical problems.
• Responding to user inquiries and resolving software and hardware-related issues promptly and efficiently.
• Customizing and adapting existing programs to meet specific user requirements and system configurations.
• Installing and configuring software applications and operating systems on computers and other devices.
• Optimizing the use of applications and equipment to ensure efficient and reliable performance.
• Setting up and maintaining computer networks, including configuring routers, switches, and network peripherals.
• Designing, developing, and maintaining websites and web applications to support business needs.
• Repairing and replacing peripheral equipment such as printers, scanners, and modems as needed.
• Conducting hardware upgrades and replacements to enhance system performance and capabilities.
• Performing preventive maintenance on computer hardware to prevent potential issues and ensure longevity.
• Collaborating with vendors and suppliers to source appropriate hardware and software solutions.
• Documenting hardware and software configurations, changes, and maintenance activities for accurate record-keeping.

The Requirements

• Relevant qualifications in IT or related
• At least 4 years experience as a hardware technician
• At least 4 years of relevant professional experience gained in a corporate setting
• At least 2 years' experience in configuring, maintaining, and troubleshooting dedicated server hardware, including enterprise-grade racks, blade servers, and high-density compute nodes
• At least 2 years' experience in security hardening of dedicated servers.
• At least 2 years' experience with BIOS/UEFI configuration, firmware upgrades, and hardware-level virtualization support
• At least 2 years' experience in structured cabling (Cat6/6a, fibre optic splicing, patch panel installation) and rack-mounted hardware setup in enterprise environments
• Have strong knowledge on operating a computer and ability to learn new software and hardware
• Understanding of Microsoft applications
• Good at analytic especially analysis of technical issues
• Needs to be enthusiastic and have a positive attitude.
• Also capable of achieving targets set.