Harbourside Venue Host – Upscale Italian Dining

Accor; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

ALL Heartist Membership - Discounts

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way training

Build Your Network

Worldwide Opportunities

Job summary

Flaminia, Accor’s newly opened Italian seafood restaurant at Pullman Quay Grand Sydney Harbour, seeks engaging venue hosts with solid hospitality experience to front our team. High-volume, high-end dining relies on charismatic first impressions to set the tone for memorable guest journeys.

The role requires 2+ years in upscale hosting, strong reservations skills with SevenRooms, RSA certification, and availability for evenings, weekends, and events in Sydney’s Circular Quay area.

Qualifications

• 2+ years in upscale restaurant hosting or front-of-house roles with reservation familiarity
• Excellent interpersonal skills and composure in fast-paced settings
• RSA certificate and professional appearance alignment with Accor Heartist values

Responsibilities

• Welcome guests, manage reservations via SevenRooms, and seat parties efficiently while building rapport.
• Coordinate table turns, communicate wait times and assist floor team during peaks.
• Greet guests, present menus, offer recommendations on wine list and seafood specials, and handle orders with dietary needs.
• Provide polished table service, including wine pours and dish presentation in a high-end dining environment.
• Maintain venue standards during peak service and ensure seamless guest experiences.

Job description

Flaminia, Accor’s newly opened Italian seafood restaurant at Pullman Quay Grand Sydney Harbour, seeks engaging venue hosts with solid hospitality experience to front our team. High-volume, high-end dining relies on charismatic first impressions to set the tone for memorable guest journeys.

The role requires 2+ years in upscale hosting, strong reservations skills with SevenRooms, RSA certification, and availability for evenings, weekends, and events in Sydney’s Circular Quay area.