Handyperson - Full Time

Accor; Melbourne; On-site; AUD 32,000 - 45,000; Full time

Benefits offered by this job

Accor staff discounts

Career development opportunities

Discounted meals

Public transport access

Job summary

Accor's Novotel Melbourne South Wharf is seeking a practical Handyperson to maintain guest rooms and public areas, ensuring safety and high standards across the hotel. You will perform general repairs, inspections and respond to maintenance requests with independence and teamwork.

Join a hands-on team on a rotating roster, with a base hourly rate of AUD 27.97 and opportunities to grow within the Accor network, across a global hospitality brand.

Qualifications

• Experience in general building maintenance or facilities maintenance.
• Hospitality or guest-focused environment experience preferred.
• Ability to work independently and manage priorities.
• Strong communication and problem-solving skills.
• Comfort with HUB OS and WhatsApp usage.

Responsibilities

• Complete general repairs and preventative maintenance throughout the hotel.
• Conduct daily plant and equipment inspections and report faults.
• Respond to maintenance requests in guest rooms and public areas.
• Prioritise tasks and address urgent maintenance issues promptly.
• Maintain accurate records of completed and outstanding maintenance work.
• Ensure tools and workshop areas are safe and well-organised.
• Collaborate with operational departments to minimise guest disruption.
• Comply with WHS, environmental and hotel compliance requirements.

Skills

General maintenance

Hospitality experience

Independent work

Communication skills

Tools

HUB OS

WhatsApp

Hand tools

Power tools

Job description

DiscoverNovotel Melbourne South Wharf– an eye-catching golden 26 level tower incorporating 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. This four-star hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space and is adjacent to the popular DFO shopping centre with 180+ retail brands.

Join our Maintenance team and help keep our hotel operating at its best. We are growing our Maintenance Department and have a new role for a full time Handyperson. Working as part of a small, hands-on team and reporting directly to the Maintenance Supervisor, you will play an important role in ensuring our guest rooms, public areas, equipment and facilities are maintained to the highest standard. This is a varied role suited to someone who enjoys problem-solving, shows initiative and takes pride in delivering excellent service.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

Job Description

As our Handyperson, you will be responsible for the day-to-day maintenance of the hotel, helping to provide a safe, functional and welcoming environment for our guests and team members. You will work independently for much of your shift while remaining connected with operational teams to ensure maintenance issues are resolved efficiently.

Key responsibilities include:

• Completing general repairs and preventative maintenance throughout the hotel.
• Conducting daily plant and equipment inspections and reporting faults.
• Responding to maintenance requests in guest rooms and public areas.
• Prioritising tasks and attending to urgent maintenance issues promptly.
• Maintaining accurate records of completed and outstanding maintenance work.
• Ensuring tools, equipment and workshop areas are maintained safely and professionally.
• Working collaboratively with operational departments to minimise disruption to guests.
• Following all WHS, environmental and hotel compliance requirements.

Qualifications

To be successful in this role, you will have:

• Previous experience in general building maintenance, facilities maintenance or similar hands-on role
• Experience within hospitality, accommodation or a customer-focused environment will be highly regarded.
• The ability to work independently and manage competing priorities without constant supervision.
• Strong communication skills and a genuine commitment to guest service.
• Confidence using technology and digital communication tools, including HUB OS and WhatsApp.
• Experience using hand and power tools safely and effectively.
• A proactive approach, strong attention to detail and excellent problem-solving skills.
• Flexibility to work a rotating roster across Monday to Sunday.

Additional Information

What's in it for you?

• Rotating roster across Monday to Sunday.
• Award base hourly rate of $27.97 per hour, with the opportunity to negotiate above-award rates for candidates with demonstrated experience.
• Career development opportunities within the Accor network.
• A supportive team environment where your contribution makes a visible difference every day.

If you're a practical, reliable and guest-focused maintenance professional who enjoys variety and takes pride in keeping facilities operating smoothly, we'd love to hear from you.

Benefits and Perks

At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand. Our hotel offers our team discounted meals, complimentary barista coffee, discounted car parking in the DFO centre, and easy access to public transport.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.