Hands-On Venue Leader — Autonomy, Growth & Great Hours

Stoa Bokarina; Sunshine Coast Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Autonomy

Growth opportunities

Competitive salary

Supportive ownership

Team culture

Job summary

Stoa Bokarina on the Sunshine Coast seeks an exceptional Venue Manager to lead one of our beloved hospitality venues. You will own the guest experience, mentor a large front‑of‑house team, and drive profitability with smart staffing and systems.

The role requires hands‑on leadership, excellent people skills, and the ability to maintain standards during busy service. You’ll work closely with ownership to grow the business and uphold our reputation for quality food, coffee, wine and service.

Qualifications

• Has proven experience as a Venue Manager or strong Assistant Manager.
• Leads a front-of-house team with confidence, warmth and high standards.
• Understands numbers such as wages, COGS and KPIs without losing the human touch.
• Excellent communication and accountability across the team.

Responsibilities

• Lead, mentor and motivate a large front-of-house team.
• Roster, staffing levels and wage control.
• Deliver exceptional customer experience at every service.
• Train staff to a high standard and maintain consistency.
• Manage ordering, stock, suppliers and invoicing.
• Handle customer feedback and resolve issues professionally.
• Ensure health, safety and operational standards are met.
• Work closely with owner on performance, systems and growth.

Skills

Venue Manager experience

Assistant Manager experience

Front-of-house leadership

Financial acumen (Wages, COGS, KPIs)

Job description

Stoa Bokarina on the Sunshine Coast seeks an exceptional Venue Manager to lead one of our beloved hospitality venues. You will own the guest experience, mentor a large front‑of‑house team, and drive profitability with smart staffing and systems.

The role requires hands‑on leadership, excellent people skills, and the ability to maintain standards during busy service. You’ll work closely with ownership to grow the business and uphold our reputation for quality food, coffee, wine and service.